Review Time
I rented a car through a service and ended up with a different company, which had extremely poor customer service. Their deposit policy raised red flags; it took four weeks to get my $500 deposit refunded, and the transaction vanished from my bank statement. The bank had no information about it, making the process a nightmare. I highly recommend avoiding this company.
I rented a car through a service and ended up with a different company, which had extremely poor customer service. Their deposit policy raised red flags; it took four weeks to get my $500 deposit refunded, and the transaction vanished from my bank statement. The bank had no information about it, making the process a nightmare. I highly recommend avoiding this company.
During my recent trip, I rented a car through a third-party provider, only to find that the instructions were misleading. I had to go to a different desk, and despite booking weeks in advance, there was no car available when I arrived. I waited two hours for one, and the staff member was rude and unhelpful. This level of customer service is completely unacceptable, and it reflects poorly on the provider.
I've used this service multiple times, but recently I was charged extra after returning the car. They haven't reached out to explain the charges, even though the vehicle was returned in perfect condition. I'm quite unhappy with this situation and will not be using them again.
This was the worst service I've ever encountered. When my flight changed, I couldn't modify my booking and waited endlessly on the phone. After canceling, I was charged an exorbitant fee. It's unfair that no resolution was possible. I will be leaving a negative review and will not recommend this service to anyone.
My experience with this service was terrible. The contract terms were unfair, with additional fees for notifying me about fines. I also had to wait almost two hours for my car, and the vehicle was in poor condition, leading to a flat tire. The staff were unhelpful and unfriendly. I cannot recommend this service at all.
I rented a car that was in great condition, but I was given odd instructions to return it without refueling. I confirmed this at the return, but now I haven't received my deposit back. After filing a complaint, I was told nothing could be done. I regret not following my instincts and refueling; I will not use this service again.
I booked a rental through a travel agent, but my booking was inexplicably canceled the day before pickup. Upon arrival, I was told my reservation was invalid and had to pay again. With the time difference and it being a weekend, there was no support available. I'm still trying to determine who is responsible for my refund.
If there were an option for less than one star, they would earn it. Despite prepaying for my rental, I was charged again without my consent. They misled me regarding an upgrade and later withdrew a substantial amount from my credit card without providing what was promised. This has been a frustrating battle to get my money back.
I cannot trust this company. They claim I caused damage to a rental car, which I did not. Although I reported no damage during drop-off, they later claimed a scratch appeared. The repair costs are outrageous, and the customer service was slow and unhelpful. I advise taking photos and being very cautious with this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Europcar offer a massive selection of rental car options; from small cars, to luxury cars and vans. Offers for New Zealand and abroad, book online now and save!
realtruck.com
smcmotorgroup.co.uk
eilleobike.com
mercedes-benz.co.uk
tarpsandall.com
autogiannini.com
thecanadabus.com
www.autodentz.co.uk
www.teddy-auto.com
www.doggonetaxi.com
