realtor.com

1.4
1.4 Based on 21 reviews

Dream Home. Find Home. Own Home....

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Average Rating

1.4

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
5%
2 Star
9%
1 Star
82%

All Reviews

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Absolutely disappointing experience.

If I could give a zero star, I would. It was that bad. The leads were awful, and the support team never returns calls regarding cancellations. They also ignore emails about canceling and will auto-renew despite clear instructions not to. I have spent the last three days on the phone trying to get refunds for products that were supposed to be canceled. The customer service is horrendous; I cannot recommend this at all!

1
Date of experience: Jan 20, 2026
Kay Wright
Ineffective Filters Again

The filters are not effective. Choosing 'single level' doesn’t work as expected. There’s also no way to exclude properties without pools. Plus, the photos are disorganized and don’t logically represent the house from the entrance.

1
Date of experience: Jan 18, 2026
Kenneth Barnes
Ineffective Filters

The filters simply do not work. When I choose "single level," it doesn’t show those listings. There’s no way to filter out houses without a pool. The photos are also poorly arranged and don’t follow the logical flow of the house from the front door.

1
Date of experience: Jan 18, 2026
Gage T.
Regrettable Experience

I regret briefly signing up with the service in September 2024. I had it for about a week, receiving two disappointing leads. After canceling, I was surprised to receive a collection notice in January 2026. They are untrustworthy. Avoid making the same mistake.

1
Date of experience: Jan 13, 2026
Israel Smith
Unacceptable SMS Practices

To whom it may concern: I recommend educating your agents on the law regarding 'STOP' in SMS. This term is used to unsubscribe from marketing messages, and it's mandated by regulations like the TCPA. Your agents should not be argumentative with prospects.

1
Date of experience: Jan 09, 2026
Carol Anne Powell
Misleading Practices

They allow agents to list homes as 'coming soon,' preventing the general public from making offers. Agents keep these listings to themselves. I experienced this firsthand. They also post photos of homes that aren't for sale just to attract clicks. The paperwork seems designed to protect them only. Selling your own home is easy; I've done it for over 35 years and saved thousands.

3
Date of experience: Jan 01, 2026
Geoffrey B.
Frustrating Experience

This service and website are terrible. I left a quote and email yesterday, and today I received a call from someone with limited English skills. They started with, 'We will connect you to an agent...' and bombarded me with questions. It was a complete waste of time, and I hung up in frustration. This experience ruined my buying plans, and I would never recommend them.

1
Date of experience: Dec 31, 2025
Jesse Brooks
Disappointing Lead Quality

I purchased leads through them and have been charged $180 a month, but I haven’t received any real leads in the past five months. Very dissatisfied.

1
Date of experience: Dec 27, 2025
AS20
Extremely Satisfied with the Support

I was anxious about selling my childhood home, but the process was seamless with the help of the support team. They managed everything, including coordinating with a professional photographer and cleaning crew. I can't praise their professionalism enough. The contract was signed on day seven without any issues! Great job, now let's find some land for me to build on.

5
Date of experience: Dec 19, 2025
Dane Barnes
Not Worth the Investment

The service for generating leads is overpriced and yields poor results. The leads are scarce and of low quality, often coming from uninterested parties. They seem more focused on taking your money than providing valuable service. Between June 2025 and January 2026, I had zero worthwhile contacts.

1
Date of experience: Dec 02, 2025

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