Review Time
I have handled funeral arrangements for several people in my life and learned new things each time. I just made arrangements for my cousin that lives a couple hours away. For the first time I ordered the casket online instead of going with what was offered at the funeral home. It saved the family well over 50% of the funeral home price. The casket was solid cherry and it was beautiful. Delivered when they told me it would be and at no extra charge. Several of the FH attendants told me they thought it was gorgeous, one said the same casket there would have cost us $7000.00. So glad I ordered from Casketemporium! The only reason I gave it 4 instead of a 5 was because I worried it would not arrive in time. I am a worrier!
Fantastic service from the first call to the delivery. My mother’s casket was just perfect. The service we received here was stellar. When we stated telling everyone we bought a casket online, they couldn’t believe it. When we also stated we received the casket next day, again startled. Highly Highly recommend working with Joe and Casket Emporium.
My experience with Casket emporium was absolutely GREAT! If I could give them ten stars, I would. From day one, Joe (the owner himself) reached out to me after my online inquiry of an oversized casket for my father -who passed away in a different state. I was floored by the customer service, and follow-up til the day of the actual delivery. Of course, I was initially nervous to order a casket online. However, after I read the reviews and spoke with Joe- I was at ease. The casket was beautiful and of high quality; and the delivery was on time making their service and my experience over the top! Thank you Joe and your staff at Casket emporium.
Losing two parents so close together is difficult but Joe made the process of picking out caskets so easy. He was very responsive, did so much to make sure we were taken care of and the funeral home said they were the best caskets they had seen. I highly recommend them.
I have the utmost appreciation and gratitude to Joe for his assistance during my time of need in the passing of my brother. Joe helped me immediately in selecting and processing the full order and as promised, the casket was delivered on the date promised. Emporium caskets are professional, trustworthy and most importantly care about their customers. Thank you!
Joe helped us every step of the way. Never having gone through the process of planning a funeral we were a little hesitant to buy a casket online. After dealing with a funeral home we were shocked at the prices we were asked to pay for a lessor casket than the one that we got through casket emporium. We were extremely pleased with the service provided by Joe. You can be confident buying from casket emporium. Quick delivery and quality product.
My mother died and I knew the funeral costs would be high, but was still shocked by the casket prices charged by the funeral home. A quick online search convinced me I should at least consider having a casket delivered. I can’t say enough good things about Joe and the Casket Emporium. He was responsive, kind, and helped me find the right casket for my mom. He knows the games these funeral directors play, trying to make you doubt the quality of a casket you can have delivered - and he patiently answered all my questions and put my mind at ease. He personally inspected the casket and his team hand delivered it to MA - on time, and as promised. The casket was solid mahogany and arrived in perfect condition. Even the funeral director commented to me how nice the casket was. It was beautiful.I am glad I took the leap of faith and ordered from Joe. He was incredibly helpful and reassuring, and at the end of the day, I am glad to write this review because it can be hard to trust online reviews sometimes especially if they’re all positive. Well, I can now see why all of the reviews are positive for this company!! I will be telling my friends and honestly cannot recommend Casket Emporium highly enough. They are providing quality caskets, made in the US, at reasonable prices (the casket my mom is buried in is likely 20% the cost of a comparable casket from the funeral home).
Extremely easy and helpful staff. The same sales person Joe helped me through the whole process which was easy and respectful. Don’t buy from the funeral home as similar caskets were up to four times more in price and of less quality. The casket was high quality and something we all felt honored to place our loved one in. I will tell friends and family about casket emporium as they aren’t our to price gauge during a time of grief. Trust them they will take care of you.
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