Review Time
I love my dog tags! I also love that they have a lifetime guarantee. Their customer service is really responsive-they helped me out straight away. I got a blue one and a red one for my two boys. I have hearts on one side and then on the other side the dogs’ names, mob number and the word “microchipped”. In hindsight, I shouldn’t have put their names on the tags as it can aid people who want to steal your dog.
I love Red Dingo products, I’ve tried loads of dog leads and collars over the years and you can’t beat Red Dingo. Now my dog is fully grown, I decided to order her a lead and collar for her for Christmas. However, on the website it’s not transparent about how long it will take to arrive. I ordered them on 13th Dec, and as of 21st Dec, it hasn’t yet arrived in the UK according to the Royal Mail tracking number I have been given. It’s maybe not hugely important for it to arrive before Christmas Day, my dog won’t know lol. But I do take issue with the fact that they don’t disclose any info at all about how long it will take to arrive. It makes me wonder if Red Dingo need to rethink finding UK stockists for their full range so that customers don’t have to buy directly from them abroad.
I have ordered many times from Red Dingo and have always been happy with the products. When I ordered this time, the tags were not what was pictured on the website, specifically the duck, monkey, and American Flag. What shows as white in the picture is actually silver. The American Flag is Red, Blue, and Silver? The duck's eye looks comically large because the silver blends with the black pupil and distorts it. The monkey just looks spooky. Not the playful look depicted on the website. So disappointed. They haven't even responded to my email from 2 days ago.
Very impressed - everything I have ordered so far has been of super quality. The after sales service was excellent when the lead I had ordered was too big for my dog but they were very happy to replace it with a smaller one. I will definitely be ordering from them again.
Fantastic arrived quickly great engraving. They even sent me two ( I only ordered one ) One of them they weren't happy with the positioning of the engraving so they corrected it and sent me both. Both are great.Definitely recommend
Here’s an idea… how about you hire someone with a brain to figure out an EASY way to attach the tag to the collar. Attaching the tag to the collar is very frustrating. Apparently, your company has heard this complaint MANY times and still you do nothing. Very poor design.
I would give less if possible. I ordered a dog tag with crystals in & when it arrived it was spelt wrong in the only two words they had to engrave which were spayed & microchipped - I got speyed & microhipped Tried ringing the London number but no answer just told to go on line. I sent a mail with photo - nothing. In the end I went back to the vet that I paid to do this order. They are trying to get this sorted. I cannot believe that the only 2 words they needed to engrave which are surely the usual words on thousands of tags & they couldn’t even get that right. I wouldn’t waste your money.
Could someone please tell me how on earth do you get red dingo to respond to a query , I have emailed them twice, can’t find a number to call, have been awaiting my order fir over a week with no knowledge whether it’s coming or not , it says sent on status but have received nothing ! Wondering if this site is actually genuine
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Since 2002, Red Dingo has designed stylish and durable accessories for pets. We create good looking and functional products with quality materials to ensure they withstand years of daily use with no compromises on safety or comfort.
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