register.fca.org.uk

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1 Based on 14 reviews

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14 Reviews

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Matthew Howes
I sent numerous concerns about corruption at the Financial Ombudsman Service and Nationwide fraud. T

I sent numerous concerns about corruption at the Financial Ombudsman Service and Nationwide fraud. The FCA simply ignored my messages. The are pointless, toothless, corrupt and incompetent.

1
Date of experience: Jan 25, 2026
Nigel Bula
FCA is failing to protect consumers

The Financial Conduct Authority appears to be sleeping on the job. Most payment service companies continue to demonstrate gross negligence, poor customer service, and a lack of accountability, yet the FCA has taken no meaningful action for far too long. Customers are left to deal with critical issues like account holds and verification delays without support, while the regulator fails to enforce proper oversight. One star – urgent intervention and accountability are long overdue.

1
Date of experience: Jan 23, 2026
Clintowan Kenobi
SCAM!!!!!

So this FCA is clearly another scam. They try their best by phishing info from you. DON’T GIVE THEM ANY!!!! It’s bad enough they got my email. Shoot the first email they sent to me they called me Ahmed. Lmao. Guy clearly typed his own name before sending me another email stating the same info just no name. All sent by a “Polly Grey”. If they can’t even get my name right the first time that’s a huge red flag. Don’t fall for this scam. It’s just another way to try to get money from you.

1
Date of experience: Jan 15, 2026
Remington Norman
LV car insurance paid OVER £3000 for a…

LV car insurance paid OVER £3000 for a claim for two superficial scratches. The owner of the damaged vehicle accepted the extent of this damage but submitted a claim for a 'write-off' to include pre-existing substantial damage. The Ombudsman service assessed LV's conduct as fair but repeatedly refused to answer plain questions about the assessment process used to determine the validity (or in this case non-validity) of the claim. I see that my 1* review is widely replicated by others. This FCO is clearly biased and designed to protect providers - insurers, banks etc - rather than providing a dispassionate assessment of submissions. Why should taxpayers pay for this appalling, shabby, outfit?

1
Date of experience: Dec 11, 2025
Lotty Price
They contact me for giving my robbed…

They contact me for giving my robbed crypto money back. First Alan want me to use Anydesk, then he try to phising 900 euros via crypto.com teling that it would be contact between my bank and crypto.com, then he admin that it is fee to them.Lucky me I didn`t have money and I gave old band card information. Scammers want to show some unbeliveble site CoinMarketCap where in your name is lot of money. That`s all are fooling. Everyone can make those big money to CoinMarketCap site, see tutorial in youtube.Scammer, doun`t bolive that shit what they say

1
Date of experience: Jul 11, 2025
Edwina
90 days to look into a complaint.

If you complain to the FCA, it will take 'up to 90 days' (their words) for an investigator to look into your complaint. In my case a savings account is blocked by a certain company so I can't release my savings, so 90 days is far too slow to be useful. I think dodgy companies know this and behave accordingly. A watchdog with no teeth, I'm afraid to say.

1
Date of experience: Mar 18, 2025
Melvin Bell
Ignored corruption concerns completely

I sent numerous concerns about corruption at the Financial Ombudsman Service and Nationwide fraud. The FCA simply ignored my messages. The are pointless, toothless, corrupt and incompetent.

1
Date of experience: Jan 25, 2025
Amanda Cooper
lack of response and assistance

I am extremely disappointed with the lack of response and assistance from the Financial Conduct Authority (FCA) regarding a complaint I filed three months ago.On 12th December 2024, I submitted a formal complaint against Bosch over a faulty Bosch Series 2 7kg washing machine (purchased for £399), which experienced a critical electronic failure just after two years. Despite multiple attempts to resolve the issue directly with Bosch, their response was unsatisfactory. They refused to offer compensation or a fair resolution, forcing me to purchase a new washing machine.I turned to the FCA for advice and intervention, seeking help to obtain a refund or compensation based on the Consumer Rights Act 2015. I provided all necessary documentation, including proof of purchase, product details, and correspondence with Bosch.However, after three months, I have received no reply, no update, and no resolution from the FCA. The complete lack of communication and failure to assist in this matter is unacceptable. I expected a much higher standard of service and support from a government body that is supposed to protect consumer rights.As it stands, I am left with no recourse for the financial loss and inconvenience caused by Bosch’s defective product and their poor customer service. I would strongly advise anyone considering seeking assistance from the FCA to be cautious, as their response time and support appear to be severely lacking.David Gale

1
Date of experience: Dec 12, 2024
Joy Taylor
Complete waste of time and effort, they dont care about justice

I gave it one star but really that should be 0. These people don't care. I had done what they recommended with my own common sense. They were not interested as well as the other organisations I contacted It seems people are allowed to scam you and get away with it, The Financial Omudsman, Action Fraud all think that its right that Booking.com don't pay up what the Royal Hotel In Whitley Bay owe me. There is no justice and the people are useless. What are they getting paid for?

1
Date of experience: Nov 18, 2024
Mike
predictably POOR

The Financial Conduct Authority needs to answer some serious questions following last week’s PREDICTABLE Court of Appeal judgement. The Court of Appeal ruled in favour of three consumers on October 25, concluding finance brokers, such as car dealers, could not take commission without disclosing the amount and how it would be calculated to the consumer

1
Date of experience: Nov 05, 2024

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