Review Time
I have two clients using this hair, and after just their second move-up, it's already tangling and splitting at the ends, with significant breakage throughout. Both clients have their hair washed and blow-dried at salons weekly, so the care is appropriate. In contrast, I source from another supplier whose hair remains in excellent condition even after multiple move-ups. Additionally, the support team suggests that the issues are due to improper care, like not coloring the hair correctly.
I have two clients using this hair, and after just their second move-up, it's already tangling and splitting at the ends, with significant breakage throughout. Both clients have their hair washed and blow-dried at salons weekly, so the care is appropriate. In contrast, I source from another supplier whose hair remains in excellent condition even after multiple move-ups. Additionally, the support team suggests that the issues are due to improper care, like not coloring the hair correctly.
I’ve been using hair extensions for over 7 years, trying various methods and brands. When my usual brand was out of stock, I decided to try another option after reading positive reviews. I ordered a set of extensions, and they arrived quickly. The packaging was neat, with no odor, and the hair felt incredibly soft. My stylist was impressed with the quality. I had them installed as a sew-in, and the color and texture blended perfectly with my natural hair. I didn’t wash them before installation, yet there was no shedding or breakage. By week 2, after washing and conditioning, they still felt great. I had an issue with a previous order, but the customer service was excellent and sent a replacement quickly. The new set was much better. If you’re looking for quality extensions from a brand that cares about its customers, this option is worth it.
I purchased this hair because it matched my color perfectly, which is always a challenge for me. After three washes and using a straightener, it still looks fantastic. The quality is impressive, and it feels like it blends seamlessly with my own hair. While I love the product, I was disappointed with the shipping time, as it took longer than expected. However, once it arrived, my concerns faded. Overall, I'm very happy with my purchase and would recommend it to anyone looking for high-quality hair extensions.
I spent a significant amount to build a brand with these extensions, but the quality is terrible. They feel horrible, and my clients complained about tangling within weeks. I provided photos and proof, but the company blamed my clients instead of taking responsibility. Despite using professional products and following care instructions, the hair became a tangled mess. I’ve contacted them multiple times, but they continue to shift blame. I will be pursuing legal action due to their refusal to acknowledge the issues.
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