Review Time
I am issuing this final notice because Renault has still not responded to my overdue Subject Access Request, nor to either of my previous emails — including my formal complaint of 11 February and my follow‑up on 19 February. Your continued lack of response now forms a clear and documented pattern of non‑compliance.Renault contacted me directly regarding the theft of my personal data, so it is not credible to suggest that you cannot locate my record. You may identify me using the email address provided on 11 February and again today. I will not provide further personal data given Renault’s demonstrated inability to safeguard the information it already holds.My SAR is now overdue under Article 12(3) UK GDPR, and my complaint remains unacknowledged. I have already notified the ICO, who have confirmed receipt of my report. Renault’s ongoing silence only strengthens the evidence of aggravated non‑compliance.I now require the following without delay:Written confirmation that my complaint has been formally logged under Renault’s complaints procedure.The name and position of the individual responsible for handling it.A full response to both the SAR and the complaint.Details of the steps Renault will take to remedy the distress and inconvenience caused by these breaches.If I do not receive a substantive response within 7 days, I will update the ICO with evidence of Renault’s continued non‑compliance and consider pursuing additional remedies available to me under data protection and consumer legislation.This is Renault’s final opportunity to resolve the matter before further regulatory escalation. Please don’t tell me to ‘contact you by email’ again — we’ve already tried that, and you went straight back to ignoring me.
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Groupe Renault, which has manufactured cars since 1898, is an international group operating in 134 countries. In 2019, it sold nearly 3.8 million vehicles. Worldwide, the group employs more than 180,000 people and has 40 manufacturing sites and 12,700 points of sale. To address the major technological challenges of the future and continue to pursue its profitable growth strategy, Groupe Renault focuses on international expansion. To do this it builds on the synergies between its five brands (Renault, Dacia, Renault Samsung Motors, Alpine and LADA), the electric vehicle, and its unique alliance with Nissan and Mitsubishi Motors. With a 100% Renault owned team committed to the Formula 1 World Championship since 2016, the brand is involved in motorsports to boost innovation and name recognition.See more
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