Review Time
I want to cancel the subscription which was meant to be free trail and all the properties you get if you want to contact the landlord you have to pay and now they been trying to get £35 from my account but my bank won't let you and I want this to stop as I'm not interested anymore.
£35 has been taken from my bank account by Renthero.
I did not agree to any subscription.
Please cancel any account connected to my email and refund the £35 immediately
Two weeks ago, I found a house on renthero.be. I first had to create an account and pay €2 to access their information. I did this immediately, but it turned out the listing was a year old and no longer existed. I looked further and found that there were more houses they were offering that were months old, but they were gone. I immediately sent them an email and demanded the €2 back, and they also cancelled and deleted my account. Now, two weeks later, another €39.00 was wrongly debited from my account. I immediately reported this via chat, where I was told I wouldn't get my money back. I then used the contact form to request a cancellation and a refund, but they haven't responded. PLEASE NOTE: This is misleading, and you've lost your money.
Fraudulent Practices - They take your money every month. They advertise £1 per week, but your monthly subscription ends up being £35 without any prior notice, and canceling is extremely difficult. I hope this company shuts down soon as they are taking advantage of hardworking individuals.
Fraudulent practices - They steal your money every month. They advertise £1 per week but charge your monthly subscription at £35 without any notification, and unsubscribing is extremely difficult. I hope this company shuts down soon as they are robbing hardworking individuals.
I had a very unsettling experience when instead of allowing me to create my own password, they provided one for me! How secure is that? Upon examining the code on their website, it was evident that it’s poorly constructed. There’s a fake contact number, redirection, and no way to reach them: enough said, this is just a trap designed to extract money from unsuspecting users. STEER CLEAR!
This is an absolute scam!! I was charged £1 to contact a landlord, and once I clicked, it redirected me to an agency site showing properties that were either sold or off the market. Attempts to contact them were futile as the number is non-existent. Completely unacceptable.
I was incorrectly charged for a subscription and can't reach this company at all. The mobile number on their website says ''This number cannot be found''. My account has been deactivated, and the online chat Bot is unavailable. Meanwhile, they have deducted £35 from my bank. I contacted my bank, but they cannot cancel or reverse the pending payment. Extremely frustrating, but this is the reality of making online card payments these days. The bank advised me to avoid making one-off payments, like the £1 to this company, as they have your details and can attempt to charge you monthly unless you request a ''Stop Recurring Payment''. DO NOT USE THEM, STAY AWAY!
As others have pointed out, they use outdated advertisements and make you pay £1 to access details, only to inform you that the property is already rented. When I searched for the property, it had been leased over a year ago. They have also been trying to withdraw £35 from my account, so I’ve blocked my card! Avoid them; nothing legitimate here, just old listings that require payment to view, followed by further charges days later.
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