retrosnap.com

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1 Based on 21 reviews

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5

21 Reviews

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Persis Patterson
Unable to review due to non-delivery

I wish I could share my thoughts on this product, but it hasn't arrived even after 11 days past the expected date. It didn't leave the facility until 9 days after it was due. This is extremely disappointing, especially with the holiday season approaching. I would give negative stars if possible.

1
Date of experience: Dec 29, 2025
Sandi
Significant delay for a Christmas item

The wait for the retro console, intended as a Christmas gift, has been excessively long. It's now December 29, and I still haven't received it. I would give zero stars if possible, and I'm not receiving any responses.

1
Date of experience: Dec 28, 2025
Archie Cook
Suspected scam from this seller

This seller appears to be running a scam. I was unaware until it was too late. While shopping for gifts, I found this online and was excited about the quick shipping promise of 3-5 days. I thought I was getting a great deal, but now, 34 days later, my order hasn't even left the country. The address on the website doesn't exist either. After contacting them and disputing charges, they reached out asking me to remove the dispute, but the tracking shows my items haven't moved at all.

1
Date of experience: Dec 28, 2025
SlimeHunterz32
Order marked as shipped but not fulfilled

I placed an order on December 9, paying extra for expedited processing and a promised 4-9 day shipping. Although it was marked as shipped, the tracking shows no movement. After a week with no updates, I contacted the seller multiple times to request a cancellation and refund due to non-fulfillment. I discovered many others have faced the same issue with orders marked as shipped but with no tracking updates. On December 28, they refused to cancel, claiming the order was processed, despite no proof it was in transit. I urge others to be cautious and not rely on the shipping guarantees advertised.

1
Date of experience: Dec 28, 2025
Hazel Wilson
Ordered on the 5th, shipped 23 days later

I placed my order on the 5th, with a promise of 3-9 days for delivery by Christmas. Their website explicitly stated this! Yet, it only shipped from overseas on the 27th. This is completely unacceptable, and I will not be ordering from this seller again.

1
Date of experience: Dec 27, 2025
Levi B.
No delivery received - 0 stars

If I could give zero stars, I would. I ordered a game on November 29, and it still hasn’t arrived. I keep being told there are customs issues, and now the product has been removed from the website.

1
Date of experience: Dec 27, 2025
Kathryn Coleman
No stars for non-delivery

If I could give no stars, I would. I ordered two consoles on December 3, promised express delivery in 3-7 days, and I am still waiting. It's now December 27, Christmas has passed, and the consoles never arrived. I've emailed multiple times and was assured they would come. Tracking indicates they were received but are still awaiting shipment. It's frustrating, especially since the initial reviews seemed positive but have now vanished.

1
Date of experience: Dec 27, 2025
Derick Cook
Missed delivery despite express shipping

I paid for express shipping well in advance of Christmas, expecting guaranteed delivery. It's now December 28, and I still haven't received my order. While the support team is responsive, they haven't provided any real solutions.

1
Date of experience: Dec 25, 2025
TCZeik
No delivery received

I ordered two consoles on December 6, paying extra for express shipping. It's now Christmas Eve, and they haven't arrived. The tracking link provided hasn't updated, and the only communication I've received are generic emails claiming it's a busy time for the courier. I can't comment on the product quality, but given the delivery issues reported by others, I wouldn't recommend ordering from this seller. I've canceled my order and will raise an issue with my bank.

1
Date of experience: Dec 24, 2025
Fabian Coleman
Website disappeared - clear scam

This is a scam! The website has vanished, and all the positive reviews have disappeared too! Tracking has never updated. I've received emails claiming my order is stuck in customs, but there's no way to confirm this, and now the website is gone completely.

1
Date of experience: Dec 24, 2025

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