retrostep.co.uk

3.7
3.7 Based on 22 reviews

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Average Rating

3.7

/
5

22 Reviews

5 Star
64%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
32%

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Review Time

Yang Wen
I am so happy that I ordered the pair of shoes for my daughter! It is a pair of very well made Real

I am so happy that I ordered the pair of shoes for my daughter! It is a pair of very well made Real Leather shoes which I can't find them in the UK. The best thing is that even smaller sizes like size 1, size 2 are available for a lot of their shoes! This is really great for people with smaller feet! My daughter says they are so comfortable! We will use their service again!

5
Date of experience: Mar 22, 2026
Yang Wen
I am so happy that I ordered the pair…

I am so happy that I ordered the pair of shoes for my daughter! It is a pair of very well made Real Leather shoes which I can't find them in the UK. The best thing is that even smaller sizes like size 1, size 2 are available for a lot of their shoes! This is really great for people with smaller feet! My daughter says they are so comfortable! We will use their service again!

5
Date of experience: Mar 18, 2026
Glynis Porter
Nice, comfy shoes.

I am cautious buying shoes online so contacted Lisa at Customer Services, who was very helpful concerning the sizing. The shoes took quite a long time to arrive (I hadn’t realised they’d be coming from China). But they came well packed and are very comfy. Very nice hand made shoes.

4
Date of experience: Feb 26, 2026
Sandra Burby
Very comfortable pair of wide toe box shoes

I have been searching for a pair of wide toe box shoes for a long time. There are shoes that are wide but loose at the ankles. Eventually after searching on the net, I found this pair of shoes that looked right for me. They have a wide toe box, fits well at the ankles. The leather is soft too. They are comfortable to walk in. It seems like they have been customer made for me. I would have liked the heel to be a bit higher but it is a minor issue. I would recommend them to anyone who have wide toes with narrow heel area. And the price of £62 was right for me.

5
Date of experience: Feb 13, 2026
Angela
This company pretends to be from the UK…

This company pretends to be from the UK , but it really Chinese and you have to return only to China at great expense.The sizing is off, never has a size 6 not fitted except with this tiny shoe . Do not buy from them .

1
Date of experience: Feb 07, 2026
Suzanne Lewis Woodley
Supersoft Green slip ons

From ordering through to delivery there was communication from the wonderful Lisa. I received Green Minimalist Flat Mules after my shoe size was determined (by a first pair of shoes I had ordered). These are lovely to slip on and slop about the house in! Soft and comfy!Thank you!

5
Date of experience: Jan 12, 2026
Milly Ferguson
Amazing Products

Ordered two pairs of shoes from this company and both have been exactly as pictured and incredibly comfy, I wear them almost every day. Customer service is very accommodating and give very speedy responses too. I was a bit unsure when first ordering from here since it’s not a company I’d heard of before, but I actually highly recommend this company to my family and friends now.

5
Date of experience: Dec 18, 2025
hayley clacy
I have bought 3 pairs of boots …

I have bought 3 pairs of boots from Retrostep - each pair was brilliant. Immediately comfy - no having to ‘wear them in’. The delivery was quick and the service impeccable- sending me personal communications to check everything was to my satisfaction before dispatching the item. Can’t recommend highly enough

5
Date of experience: Dec 14, 2025
Nattie Campbell
Fault and replacement :)

There was a fault in the pair of boots that I bought, and the customer service team were very helpful. Once photographs and details were shared, they offered a re-made and sent a replacement with no quibble. I was very impressed with the service and would definitely buy from Retro Step again.

5
Date of experience: Nov 30, 2025
Helen Waugh
At last boots and shoes that fit

This company makes the most amazing boots and shoes. I have just bought my second pair, my first ones were a soft brown suede retro lace up shoe, I wear these everyday they are so comfortable. I have just invested in a pair of black ankle boots (doc Martin style) they are so soft and lovely to wear,these will definitely be my winter favorites. Very well made, thick soles,finished off to a very high standard. I have struggled to get shoes that don't crush and hurt my feet these are a joy to wear and the company is a joy to order from their workforce should be proud of what they are making, wonderful shoes would definitely recommend. I am a size 6 measured a 24.2 cm ordered the 39Fit perfectly

5
Date of experience: Nov 29, 2025

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