Review Time
Took a while for the shoes to arrive, but when they did, they were very flimsy and would not last longer than a month. These were £55 trainers. I applied for them to be returned and was told that I would have to pay £15 to return them as the returns address is in China. The other option was to keep the shoes and get a Maximum 30-35% refund. NOWHERE on their website does it say where they are based, the returns charge, or the refund amount to keep the shoes.
I purchased shoes from this company that were advertised as genuine leather, but on receiving them I immediately suspected otherwise. The material felt synthetic, so I requested a return. The merchant refused, claiming I had worn them, even though they were only tried on briefly indoors.To confirm my concerns, I took the shoes to Timpson’s, who guaranteed that the shoes are not real leather, directly contradicting the company’s product description.This experience has left me extremely disappointed. Not only was the product misrepresented, but the refusal to reimburse me despite misleading advertising shows a lack of integrity. I would advise others to be very cautious before buying from this company.
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