revenue.ie

2.8
2.8 Based on 42 reviews

The Revenue Commissioners, usually referred to simply as Revenue, is the Irish Government agency responsible for customs, excise, taxation and related matters....

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Average Rating

2.8

/
5

42 Reviews

5 Star
40%
4 Star
2%
3 Star
5%
2 Star
5%
1 Star
49%

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Review Time

alsonotlefthandd
Staff always act efficiently and…

Staff always act efficiently and efficiently. They act one medical expenses quickly

5
Date of experience: Jun 08, 2025
Pikatchu124
Great service from Angela in Galway…

Great service from Angela in Galway office. She sorted out TFA for my daughter with such efficiency. I find revenue very customer focused and have a lovely manner . Well done Angela . Top class

5
Date of experience: May 20, 2025
Elon Patterson
I was speaking with Claire Marie Kelly…

I was speaking with Claire Marie Kelly in the PAYE department. She was exceptional through out the call. Polite, helpful and an all round lovely lady. Spend over 20minutes going through everything with me. Explained everything in great detail and was very thorough. Hire more people like Claire.

5
Date of experience: Apr 02, 2025
Clinton Coleman
speed and efficiency

Many thanks to revenue for the speed and efficiency in issuing my tax statement for last two years and tax refund which was deposited in my bank within 4 days of submission.Other government agencies have much to learn from how revenue operates its business!!well done all concerned.

5
Date of experience: Mar 27, 2025
Conor B.
Nasty

Nasty, rude and hung up the phone on me for asking for advice.

1
Date of experience: Mar 27, 2025
Kathleen Sanders
The website is atrocious

The website is atrocious. No clarity, no functionality.

1
Date of experience: Feb 10, 2025
Samson Coleman
Jill in Revenue was brilliant!

Just spoke with a fabulous lady in Revenue- Jill. Could not have been more helpful. Explained everything clearly- and patiently- and made helpful suggestions as to what I could do going forward. Also, I got through to revenue phoneline quickly. Nothing but praise from me. Credit where credit is due, folks!Thank you, Jill.

5
Date of experience: Jan 20, 2025
FireFighters2003
Revenues website is diabolical.

Revenues website is diabolical.They need to seriously invest in managing the running of it and have something like a live chat. Closing their offices to provide face to face services was bad enough. That service had been replaced with something even more isolating and confusing, god help anyone who doesn’t have access to a computer or someone who is computer illiterate. I have sent revenue two separate messages regarding an issue I’ve been having with a website bug and I’ve gotten nothing back.

1
Date of experience: Jan 11, 2025
Tori Powell
Very bad service needs training new…

Very bad service needs training new employees especially new ones who hasn’t how to talk n helping customers and respectfully dealing with service issues .as for Muslim women I not even advise go this Galway revenue office front Galmont hotel .I felt disrespected unhonoured either unwelcome just showing huge attitude very low education displayed in my experience .Needs get employee who had respect n warm wishes help each customer no matter wihuch religion u r . Myself working precious office n never seen such low quality service

1
Date of experience: Jan 10, 2025
Kate Adams
Revenue NSW Denies Traffic Arrow Fault

I wrote to both Roads and Transport NSW and Revenue NSW advising them that there was a fault with the timing of their turn Right Arrow at intersection of Victoria Rd and Balmain Rd Rozelle and requested that they cancel the $544 issued on Dec 16 2024.Revenue NSW denied that there is a fault with the Arrow and continued to keep the fine in place.Their website refuses to accept the video evidence taken in recent times proving that the Yellow Arrow is way to short entrapping those who have commenced a right hand turn.Further details as follows :I have been a resident in Balmain for 25 years and have been noting the average time for a green traffic arrow at local intersections to be at least 15 seconds then the yellow arrow to be at least 5 seconds.Since this particular traffic Arrow has been installed the cycle speed is 4 seconds for the green and 2 seconds for the yellow. on average you will need 6 seconds to make a right hand turn from where there once was 2 lanes going from Victoria Rd filtering into 1 lane on Balmain Rd.In regard to providing evidence Revue NSW declined from a sending me a gmail link which allows me to provide my evidence video

1
Date of experience: Dec 16, 2024

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Business Details

  • The Revenue Commissioners, usually referred to simply as Revenue, is the Irish Government agency responsible for customs, excise, taxation and related matters.

  • language https://revenue.ie

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