Review Time
1 Star - Warranty Not Honored - No Replacement Provided
I purchased a RHYTHM FUN treadmill in May 2024. It completely broke in May 2025 - just three
days before the 1-year warranty expired. The motor failed and gave off a strong burning smell caught fire.
I contacted Rhythm Fun multiple times (May 22, May 26, June 2, June 7-8, and again on June 14
and 15). I received one reply offering only a 30% refund, even though the product failed within the
warranty period. I have provided clear documentation, but they have refused to send a replacement
or fully honor the warranty.
I also escalated the issue to Amazon. I'm extremely disappointed in the lack of customer service and
will not be purchasing from this seller again. If you value reliable support, look elsewhere.
It will turn off/reset back to zero by itself while I'm walking on it, and I lose the counter of time, miles and calories. The outer power cord (black) is cut and exposes the inner cord (white). Since it powered on and it worked, I didn't think it would be an issue and now I am thinking this may be the reason it turns off randomly while I am using it...I didn't report it as damaged, and return it but I should have.
It took longer to get here than advertised but I have been using it for about a week now and love it. It came with a rail and a safety stop button as well as a place to hold my phone. Hopefully I can reach my weight loss goal with it as I really didn't want to join another gym.
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RHYTHM FUN is a professional exercise equipment factory for more than 10 years with own research and development center and strict quality control system. Discover Rhythm Fun's home gym and fitness equipment - treadmills, walking pads, bikes, ellipticals, rowing machines, and more.
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