Review Time
Richard casino would be one of the most honest casinos work staff that actually do all they can to assist unlike other sites that don't know shit as they're working multiple sites at once and just want to refer you to their maintenance dept that never gets back, not even via email!!
The best casino in town for sure, No complaints at all. The support agents are always helpful and oh yes, they give Free Spins as well(the best part). The withdrawal are fast no more than hour.
This site blatantly took money from my account, claiming I was part of a bonus I never signed up for. After 21 hours of emails proving their illegal actions, I finally received an apology acknowledging my claim, but they still refuse to refund the money they took. Instead, they offered me 50 free spins and wished me a nice day. I've spent tens of thousands here and have screenshots of all communications, including their apology for the illegal activity, yet they still won't return my funds.
I have $75,000 in winnings, but they refuse to let me withdraw it. The casino easily takes money from my bank cards, but when it's time to cash out, they deny me. There's no phone number to call, and I've spoken to at least 20 people in online chat. I've submitted various documents, including my ID and utility bill, but they still won't process my withdrawal. This feels like theft by deception. If I don't start receiving my winnings, I will report them.
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