Review Time
I needed urgent plumbing help today, and a wonderful, polite, and friendly technician arrived to assist. He was on time, communicated well about his work, and ensured everything was tidy after finishing. Very skilled, and I would absolutely recommend this service again, especially for its reasonable pricing.
I needed immediate plumbing help today in the area, and a polite and friendly young technician arrived promptly. He kept me updated on the progress of the work and cleaned up thoroughly after completing the task. Very knowledgeable, and I would highly recommend this service again, especially for its reasonable pricing.
I reached out to a service for roof plumbing. The plumber arrived initially but left due to rain, saying he would return the next day. He did come back, but after that, he stopped responding to my calls. I remain uncertain about any work completed or the outcome. Attempts to get information from the reception were unhelpful, as they couldn't provide any updates. The lack of communication left us in limbo, making it hard to plan or consider alternatives during that period.
We had a blocked kitchen sink, and my husband called a service. Over the phone, the representative quoted $1100, requiring 50% payment before they would even come out. I was wary and decided to think it over. I then contacted another company that assured me they don't take any payment until the job is completed. We booked with them, and their plumber was excellent, resolving our issue at half the cost. When I mentioned the initial quote, he confirmed that the first company is known for inflated pricing. I've since heard similar feedback from others. It's wise to avoid that service.
They replaced a shed roof for us about a year ago. Besides being rude and unprofessional, they took six weeks to finish a job that should have taken two days. I’m sharing this now because we recently had unrelated plumbing done and discovered that the downpipe they installed was rusting out and not connected to the stormwater, which was just 20 cm away. I advise steering clear of this service.
I paid a deposit in August 2023. The job has been canceled or rescheduled five times. Now, all communication is being ignored; my calls and emails go unanswered. I've tried to speak with someone about a refund, but the only person who can approve this is conveniently on leave. I contacted consumer affairs today.
I purchased a cleaning franchise from this company in July 2024 and had an extremely poor experience. They provided no training, the app for leads was subpar, and support was nonexistent. I ended up losing my entire investment, and they didn't pay me for cleaning services rendered for two months. I recommend avoiding this company.
We recently hired this service for work in our home, despite their high prices. We had a great experience with them years ago, but things have clearly changed. They requested a 50% deposit, which we paid, and promised to complete the job the following week. After numerous cancellations and delays, we decided to cancel the job and hire another company. To our surprise, we can't get our deposit back. I've reported this to fair trading. This is not the same company we once trusted, and I would advise avoiding them unless you want to deal with significant delays.
I was employed by this company, which claimed to have opened a branch in a different location but operated under another name and then went into liquidation. They completely mistreated both staff and clients. I advise against using this service; they overcharge and you will likely lose your deposit.
This company makes empty claims about customer satisfaction and quality work. They charge exorbitant prices for subpar workmanship that doesn't meet standards. They ignore emails, refuse to fix issues, and don't provide itemized invoices, which is illegal for work over $7500. The tradespeople who show up often don't know what they're supposed to do. They don’t stick to promised timelines; what began on December 7, 2023, was still incomplete by February 2024. They expressed reluctance to return, stating they shouldn't have taken the job in the first place. This has cost us a lot in legal disputes over incomplete and unsatisfactory work.
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