riseandfall.co

4.5
4.5 Based on 201 reviews

Luxury products without the luxury price tags. Direct from the world's best manufacturers....

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Average Rating

4.5

/
5

201 Reviews

5 Star
82%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
11%

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Patricia Byrne
Exceptional

The clothing and homeware are exceptional quality and very competitively priced. Delivery is swift and returns quickly dealt with. Altogether an excellent experience and I purchase from Rise and Fall frequently

5
Date of experience: Mar 25, 2026
Miranda
Good service and a top quality product

Good service and a top quality product

5
Date of experience: Mar 25, 2026
Ellie
Fantastic customer service

Waiting for my order to arrive, but the customer service from Rise and Fall is fantastic! Very prompt, thorough, friendly communication about the couple of questions I had.It definitely instills confidence as a customer.

4
Date of experience: Mar 25, 2026
C L Brown
Fantastic quality jumpers and I remain…

Fantastic quality jumpers and I remain a returning customer. The customer service department are prompt and professional which is always telling about the way an excellent business is run. 5 stars.

5
Date of experience: Mar 24, 2026
An Ni
Excellent customer service

Rise & Falls‘ customer service is excellent. Marjorie was really kind and helpful and helped me immediately.This is what customer service should look like for every high quality brand.

5
Date of experience: Mar 24, 2026
Mark Bishop
Really excellent quality products…

Really excellent quality products delivered quickly and without fuss.A business well worth supporting

5
Date of experience: Mar 24, 2026
High quality products and great customer service.

I have purchased several products. They are high quality so you pay a fair price for them as you should . The customer service I received when I had a small query was exceptional. Swift and personal . Orders are dealt with promptly. It is a small independent UK based company with a clear idea of what it wants to do. V much worthy of support.

5
Date of experience: Mar 24, 2026
Morgan
Highly recommend

Absolutely love my new set of sheets from Rise & Fall! The deep fitted sheet is a game changer! Amazing customer service too. Highly recommend!

5
Date of experience: Mar 23, 2026
Katharine Bruce
So glad we decided to try R&F

I’m very particular about my bed linens and have always been obsessed with high-quality bedding. Before discovering Rise and Fall, I tended to purchase from brands/stores like Bedfolk, The White Company, Pottery Barn, Bloomingdale’s, and John Lewis.After seeing a targeted ad on Facebook, I decided to give Rise and Fall a try. I love high-quality cotton sateen sheets, and with my sensory skin issues and hot flashes/night sweats following breast cancer treatment, I typically look for long-staple cotton (Egyptian or percale) with a minimum 400 thread count. I also need deep or extra-deep sheets to fit my tall mattress with a 10cm memory foam topper.The Rise and Fall Crisp and Cool Organic Luxury sheets have exceeded my expectations in almost every way. I particularly love the fully elasticated edge band. The sheets are deep enough to tuck easily under the corners and edges of the mattress, and the grippy elastic keeps them nice and taut/smooth on top. They stay perfectly in place with no corners slipping up during the night. Our bed is adjustable, so even with the folding and unfolding of the mattress at the head and foot, the fitted sheet remains secure.I recently tried their pillowcases as well. We had previously splurged on some super lush Hungarian goose down super king pillows from Soak & Sleep. These pillows are generously filled and can be tricky to fit into standard super king cases, often slipping out of the envelope closure as we slept. Much to our delight, the Rise and Fall pillowcases are sized generously enough that the pillows stay perfectly in place until we’re ready to remove them for washing.To be completely honest, everything we’ve tried from Rise and Fall has been of such high quality that we’ve never needed to contact customer service or initiate a return. I can only assume (hope?) their customer service and returns process matches the excellent standard of their products.All in all, I cannot recommend Rise & Fall highly enough. If you’re on the fence about trying them, I’d strongly encourage you to take the leap!

5
Date of experience: Mar 21, 2026
Joanna Fogel
Bought their soft and smooth…

Bought their soft and smooth bedding...its is amazing quality and relatively less expensive than other competitors. Also excellent customer service. Would highly recommend,

5
Date of experience: Mar 20, 2026

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