Review Time
I have had 3 different personalised products from RoR over the years. They have all been of high quality and have lasted. Its a small independent company and have a very nice customer service from my experience. Most of the negative reviews seem to have an issue with personalised gifts not being able to be refunded if the sizing doesnt meet the customers expectation. Its maybe worth measuring a top that you like and sending a message to ask if their stock size matches yours. The sizes I ordered were fine. But you can't please everyone.
I ordered a personalised t shirt from RoR and then realised I needed to change some details. After contacting via email, I had a response from Chloe, within half an hour, who assured me everything was as now requested. The t shirt arrived promptly. Well packaged. Very good quality. Communication from Chloe through the entire transaction was exceptional. Will definitely be using RoR again!
Rock on Ruby made me a personalised sweatshirt from ideas that I’d seen on their website. Chloe was amazingly helpful via Facebook messenger and the item arrived really quickly and looked just as I had imagined. I would say that the sizing is on the larger size, so would be worth sizing down, but my item still looks great and the quality is good. I will definitely be ordering more items from them. Thanks so much for such great customer services
Product was mis sold and total waste of money. I ordered a medium ladies sweatshirt but it's more like an extra large. Far too big. The colour dusky pink is also nothing like the shade shown online. I won't be able to wear the garment as it will drown me. Very disappointed. Wish I'd read the reviews first! Don't waste your time or money.
I bought personalised vintage caps from Rock on Ruby for my daughter's rugby coaches, it was a group gift and I was very impressed with the quality of the product. I was also super impressed with how quick and effective the service was. I got various emails with updates on my order. My personalised order arrived within a few working days, and all wrapped in sustainable packaging, even more impressed!I will definitely use this company again when I need another personalised gift, and I would definitely recommend you do the same!
WOW! ROR went out of their way to make sure that I got my personalised gifts in time for Christmas. Customer service is so quick and friendly, really pleased with the quality of the items I received as well. I was totally surprised when everything arrived wrapped beautifully! Can't wait to give these as gifts!
Claim your business profile now and gain access to all features and respond to customer reviews.
Ethically Made, Slogan Clothing and Accessories - Made with Love and Sass in the UK
drmartens.com
bymalina.com
loulouthebrand.com
black-biscuit.com
europewholesales.com
lamourbrilliance.com
amazon.de
north511.com
tetclothing.co.uk
wyldbub.com
