Review Time
They make it impossible to withdraw funds. You will be kept waiting, blocked from chat, and ignored in your emails. Initially, they request identity verification.
Then, they ask for proof of deposit.
Following that, they want a bank statement.
Ultimately, they will cancel your requests. After numerous emails, they will claim you need further verification, and then they disappear. I strongly advise against depositing or engaging with this platform.
I submitted a withdrawal request four days ago, and it's still pending. My account is fully verified. I kindly request that this be escalated to the payments team, and I would appreciate an update on when I can expect to receive my funds. Thank you.
I made a deposit using my verified wallet through a payment method, played normally, and won. Upon requesting a withdrawal, I completed the verification as required. All documents were approved, and support confirmed my account was fully verified. However, once the withdrawal was initiated, it was canceled with no clear reason. I was then told to provide additional Proof of Funds, which I submitted. Yet, the verification section for this disappeared, despite support saying the documents were received. I was informed the withdrawal would be manually approved, but it was rejected again without justification. On a later date, I was asked for further verification regarding the card used for the deposit, which I promptly provided. Support acknowledged receipt, but since then, there has been no communication or update on my withdrawal. This situation is concerning as multiple brands operate under the same system, making accountability unclear. Given the ongoing issues despite full verification, I have filed a complaint with the payment provider and relevant authorities. My experience indicates that while deposits are accepted quickly, legitimate withdrawals face delays and lack support. I advise caution with this casino as transparency and fair withdrawals seem lacking.
I tried the casino and overall I’m satisfied. The registration was quick, the interface is clear, there are many games, and crypto payments function smoothly. Support responds quickly. The only downside is that some bonuses come with strict conditions, but overall it feels safe and enjoyable to play here.
My first impression was that everything is easy to understand, even for newcomers. I signed up, made a deposit, and received the promised bonus immediately. There’s a lot to choose from, and I’m enjoying exploring it – I have a few favorites already. The withdrawal took a little time, but it went through fine. I'm also glad they offer tournaments, which adds excitement.
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