Review Time
To be honest I have been waiting on my redemption since 2/15 in 30 minutes it will be 10 days. I have played at Smiles and Rolla and almost instant got a sameday payout. Their process suck I will let you know what happens next
Terrible Customer Service and Redemptions. I redeemed last week and still haven't received my redemption. I would not waste my money on this website. When you reach out to customer service it takes for ever to hear back and when they finally do they just send some bogus answer.
I’ve been waiting on a redemption since 2/6. This goes beyond the timeline of up to “10 days business days” which is outlined in their terms of use. If you want to play on a site that has normal payouts and doesn’t make you wait for weeks, go anywhere else. Avoid this platform at all costs!
I would put zero stars if that were an option. I submitted by redemption request to them on Wednesday, Feb 11th!!! Today is the 23rd and I STILL have not received my money! In fact, it still just says “pending” under my redemption request. Customer service is non-existent and if you’re lucky to even get a response, it will be a generic one and completely useless! Take my word for it, STAY AWAY!! There are literally hundreds of other platforms that pay in a timely manner. This isn’t one of those!!!
been waiting for a redemption for 12 days and they won’t even reply to my emails. It’s already ridiculous you must reach 100$ for these casinos. Even more ridiculous to not return my emails. AND EVEN MORE RIDICULOUS TO HAVE TO GET TO 100$ and still not get your money. crappy casino would never recommend. They can’t pay there dues.
RollingRiches used to work great but their recent redemption timelines have been abysmal. I’m beyond disappointed by the fact I have to write this review to bring attention to this fact. I’d stay clear until they update redemption timelines to a reasonable standard.
They owe my friend Alicia A several payouts. If you see this review, that means she still has not been paid. Terrible customer service. No responses, no communication, and no accountability. If you’re expecting a redemption, don’t hold your breath — it’s not happening.
Save yourself the frustration and don’t waste your money here. There are far better options out there.
Rolling Riches made my verification seamless easy and painless unlike other sites that make you jump through hoops to collect your winnings also the support staff is second to none and is right there in a timely manner to answer all questions. Rolling Riches has a huge variety of games and is the only site that still offers
1 Penney games 1 ¢ games that are popular see for yourselves. In my opinion Rolling Riches is worth checking out.
This is quickly becoming a favorite of mine! I've played just about every social casino there is and so far, I'm impressed! Customer service has been great, verification process seamless and I have a couple redemptions pending- I'll report back with how quick they push to my debit card. I won a pretty decent amount and they could have drug their feet with the verification but they didn't at all. It's happened to me a couple times with other sites. That says a lot about the people at rolling riches in itself! Hopefully the redemption process is the same!
I have been playing Rolling Riches for 2 years and never had a problem with redemption or getting a response from support however I have put in 3 tickets to support and haven't received 1 response regarding my redemption that hasn't been approved yet and it's been 8 days! This is unacceptable. I'm highly disappointed and don't recommend anyone spending their money because you won't get a response and who knows if you'll get paid or how long you will be waiting. Do better Rolling Riches!
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Rolling Riches is always Free to play! Amazing welcome and hourly bonuses with 200+ Free games.
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