Review Time
Was definitely not what was advertised and they charged me twice. I’m only doing the review to get my money back considering it was in the email that I had to send a screenshot of a review to even get my money back. All I got to say is it better be all of it.
It’s has been 6 days since I requested cancellation of my membership. I have not gotten that and they have continued to charge me. This company is a complete scam. They offered to cancel my membership after leaving a 5star review. I would rather continue this than be blackmailed by them and truck others.
This company is a scam. A product was offered that does not exist and I was not only charged for it but for an addition amount over $50 I reported it to the bank and also emailed the company. They agreed to refund a partial amount. I am still trying to get the full amount refunded.
Imani at Rougeden was very attentive and helpful in resolving my issue. I appreciate her willingness to ensure customer service at Rougeden is important and customer satisfaction and trust is valued. Imani solved my problem promptly. Thank you Escalation Team. SuzanneJ
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