Review Time
I reached out to the service about my gas fire issue and accepted the quoted price for a service call. Unfortunately, I received no follow-up and was left waiting without updates. When I checked in a few days later, I still got no response. This was quite disappointing, as a simple message to inform me of any changes would have been appreciated. Being ignored after confirming the service felt unprofessional and created a negative impression. I hope the service can enhance their communication in the future, as even a brief update would significantly improve the customer experience.
I reached out to the service regarding an issue with my gas fire and accepted the quoted price for a call-out. Unfortunately, I received no follow-up and was left waiting with no updates. When I followed up a few days later, I still didn’t hear back. This was quite disappointing, as even a simple message to inform me of any changes would have been appreciated. Being ignored after agreeing to the service felt unprofessional and left a negative impression. I hope the service can enhance their communication in the future, as a brief update would greatly improve the customer experience.
From start to finish, the process was smooth. A call on Sunday led to the removal of our old boiler and installation of a new one by Tuesday. I cannot recommend this service enough; excellent workmanship and genuinely lovely people. Thank you so much! I would definitely use this service again; it was reasonably priced and excellent overall.
A reliable service; our boiler developed a fault over the weekend. After reaching out, the representative came over on Sunday and we had a new boiler installed by Tuesday. Great communication throughout, and the staff are truly friendly and professional. Excellent job done.
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Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.
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