Review Time
I've been paying a monthly direct debit for several months, yet for the last three months, I haven't received any magazines. I'm tired of reaching out to the support team only for the same issue to occur again. I will be cancelling my direct debit.
My experience was completely unacceptable. I will not be ordering again. They chose to use a delivery service that failed to deliver my package, claiming they had attempted delivery, which was false. I was home, and the reception area was open. Now I have to wait weeks for a refund as they can't guarantee a different delivery method. I will not order again and advise others to avoid this service.
I ordered two packs of Christmas cards, but only one arrived. Customer service informed me that the other pack was out of stock and I would be refunded. I asked if they could send another pack, but was told I’d have to reorder. I've ended up spending more for fewer cards than expected!
I've been making monthly payments for several months, but I haven't received any magazines for the past three months. It's frustrating to keep contacting the support team only for the same problem to happen again. I plan to cancel my direct debit.
I was interested in buying a duvet and pillows after seeing an ad in the magazine. However, I discovered that the lambs used for the wool are often slaughtered early. If the company only sells wool products, they should source from farms that prioritize animal welfare. I feel misled by the magazine's content and will reconsider my membership.
I had a frustrating conversation with a volunteer recruiter who seemed to have no knowledge of local farming practices and dismissed our sustainable methods. They even argued against the benefits of dry stone walls for wildlife. It's important to understand that farming traditions vary by region.
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Passionate about nature, dedicated to saving it. Since we started on our mission in 1889, the threats to nature have continued to grow, but we've grown to meet them too.
We’re now the largest nature conservation charity in the country, consistently delivering successful conservation, forging powerful new partnerships with other organisations and inspiring others to stand up and give nature the home it deserves.
Our mission - Our birds and wildlife are increasingly vulnerable in a rapidly-changing world. Together, we can create bigger, better, more joined-up spaces to save our wildlife, and our shared home.
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