rugstor.com

1.4
1.4 Based on 15 reviews

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Average Rating

1.4

/
5

15 Reviews

5 Star
7%
4 Star
0%
3 Star
0%
2 Star
13%
1 Star
80%

Filtered Reviews

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Stephen K.
Utterly disappointing

Utterly disappointing, with poor quality and fit. As for being waterproof – they don't keep water out and trap sweat. It's like wearing a rubber hose. The return policy is practically nonexistent. I wanted to return them after two days, and two months later, I still have nothing. If you still decide to purchase, use a credit card; PayPal has proven useless.

1
Date of experience: Jun 30, 2025
Henrietta Kelly
Great advertisement, poor product

The advertisements are appealing, but the product is disappointing. I ordered various sizes to find the right fit, but they were all loose, baggy, and far too long. I'm unsure what body type these are intended for. The fabric is very thin and not durable as advertised. They offered various incentives to keep the product, but after some negotiation, I secured a full refund, albeit at my own shipping cost. Ultimately, the pants were useless to me.

1
Date of experience: May 06, 2025
Darvin Price
Production Description in misleading

Delivery was too slow. As far as the product I purchased (FlexCamo - Tactical Waterproof Pants) I’m disappointed. They put a lot of effort into building an image of a tough and quality product worth the price, but the product is mediocre at best. They use words such as camo, tactical & waterproof to imply these are intended for rough service. But in reality they are a 65 polyester/35 cotton blend which is discretely noted a the very end of their ad. Also they are NOT WATERPROOF which is very clearly stated in their ad. They are water resistant, but if you rub or press water into them, like sitting or keeling would do, the water will easily penetrate. I suspect their feedback on this product is fake as it shows 399 feedback at the time of this review, and while most are 5 star, a few 4 star there is nothing lower. If you scroll back into their feedback, all of the later ones do not have any comments, just stars. I left feedback and the 399 number did not change.Their satisfaction warranty is only good for in store credit, and if you got free shipping then you’re on the hook for return shipping.

2
Date of experience: Apr 22, 2025
Customer service is awesome will follow…

Customer service is awesome will follow up on durability agree a few weeks

5
Date of experience: Mar 30, 2025
Elon Carter
The cargo pants are waterproof and have…

The cargo pants are waterproof and have many pockets; but after wearing them about four weeks the velcro is wearing out and one velcro is separating from the fabric.

1
Date of experience: Mar 23, 2025

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