ruma.co.uk

4.7
4.7 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

Lisa Brem-Wilson
So happy with our side table

So happy with our side table, gorgeous colour, well made, love it!

5
Date of experience: Dec 08, 2025
Ann Simpson
PERFECTION

Overjoyed with my purchase! So much so I'll be ordering again ASAP. The set of drawers I purchased are of excellent quality & look stunning! Excellent service & delivery, and I was kept up-to-date every step of the way. I cannot praise this Company enough. Thank you!

5
Date of experience: Dec 05, 2025
Giselle O'Donovan
Excellent lights and outstanding customer service

The shades were just what I'd been looking for. When they arrived the glass moulding was slightly out on one shade. Customer Services arranged for a replacement to be delivered the very next day. Couldn't be happier with the lights or Customer Services. Would definitely buy from Ruma again.

5
Date of experience: Dec 04, 2025
G Rogerson
Thank you I received an excellent…

Thank you I received an excellent service from Ruma.. I love the shade & it definitely looks more expensive.. could not believe how very reasonably priced it was.. 🥰

5
Date of experience: Dec 04, 2025
Frederick Wright
An excellent product at a very good…

An excellent product at a very good price.Really well packed delivery and prompt.

5
Date of experience: Dec 03, 2025
Richard Davies
Sideboard arrived on time and required…

Sideboard arrived on time and required minimal assembly — just attaching the legs. It feels solid, looks far more expensive than it is, and offers great value for money. A beautiful statement piece and the perfect centrepiece for my entrance hall.

5
Date of experience: Dec 03, 2025
Rehana
Good service

Order #37787I ordered the Stockton Linen Wood 3 Door 3 Drawer Unit and was extremely disappointed with what arrived. The item shown on the website appears cream/ivory in every photo, yet the unit I received is a completely different grey colour — and the website does not state this anywhere. However I spoke to customer services who referred my complaint to the Director and he was helpful and offered a partial refund so I can it wrapped in ivory.

5
Date of experience: Dec 01, 2025
Customer
Brilliant service from start to finish…

Brilliant service from start to finish with lovely items at a great price, thanks also to Ross for all his help and advice Will definitely be back for more Thank you

5
Date of experience: Dec 01, 2025
Hayley  Weller
The item arrived broken but ruma were…

The item arrived broken but ruma were quick to refund me.Unfortunately the glass item had no packaging to stop it from being smashed. Hopefully in future they'll learn from this

1
Date of experience: Nov 27, 2025
kmn727
Great furniture at brilliant prices…

Great furniture at brilliant prices with excellent service!

5
Date of experience: Nov 26, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More