ruma.co.uk

4.7
4.7 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

G. H
I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beauti

I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts immediately but sadly this did not resolve the matter and I have been informed by him, (both by email and telephone) , that new shades will be arriving soon and Ruma do not require me to send the originals back. I have never dealt with such a professional company or customer service department and would definitely buy from Ruma again .

5
Date of experience: Mar 24, 2026
G. H
Beautiful Lamp shades

I ordered two lampshades from Ruma which arrived safely packaged and on time . The shades are beautiful but unfortunately the internal connections are faulty . Joe from Ruma sent me replacement parts immediately but sadly this did not resolve the matter and I have been informed by him, (both by email and telephone) , that new shades will be arriving soon and Ruma do not require me to send the originals back. I have never dealt with such a professional company or customer service department and would definitely buy from Ruma again .

5
Date of experience: Mar 10, 2026
Beautiful mirror,my second purchase…

Beautiful mirror,my second purchase from this company looks lovely in my dining room

5
Date of experience: Mar 05, 2026
Mark Sinclair
Great quality great selection excellent…

Great quality great selection excellent delivery service

5
Date of experience: Mar 04, 2026
Anon
Very helpful and efficient customer…

Very helpful and efficient customer service who dealt with a delivery problem. Product was well made and exactly as described.

5
Date of experience: Mar 03, 2026
Customer
Lovely home accessories

Some lovely, different home accessories and furniture. All came on time and great quality. I would definitely order again

5
Date of experience: Mar 03, 2026
Anita Smith, Ashford, Kent
Lovely white boucle pouffe…

I had been looking for a boucle pouffe for a year and at last found a style and size I liked. Good delivery time. Kept well updated on delivery progress and love the product. I am very happy with my purchase.

5
Date of experience: Feb 26, 2026
Mrs T Harvey
Love the product but did have to wait…

Love the product but did have to wait two months before the product was ready for delivery. The finish on the drawers is lovely but at moment the drawers are a little stiff. All I all I am happy with RŪMA

4
Date of experience: Feb 23, 2026
Claire Jones
Quick delivery and a beautiful lamp

Quick delivery and a beautiful lamp, so pleased with the whole process

5
Date of experience: Feb 19, 2026
Michael Wright
Nice product and a quick delivery

Nice product and a quick delivery

5
Date of experience: Feb 17, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More