Review Time
Fantastic store, could hardly choose a suite with all the choice. Very well laid out easy to navigate and great staff. We spent two hours there, and were helped in many ways by Samantha, whose knowledge of the products was impressive. We were left alone when choosing and discussing but when we went to Samantha, she was ready to help again, never pushy with a friendly manner. It was great service and we have already decided to return and buy dining room chairs, and we shall look for Samantha again. I cannot overstate what a great furniture store it is.
An amazing visit. We loved our time spent in the store (so many options). The staff were supportive without being intrusive, and when we finally made our decision, the representative was exceptionally helpful and quick.
The representative was extremely helpful via email, initially providing samples and then assisting me in selecting a beautiful sofa once I visited the shop. The atmosphere in the store was relaxed and friendly, and the representative was instrumental in helping me visualize the sofa in my living room before making the purchase.
The representative was incredibly helpful in explaining the various bed and mattress choices and assisted us through the delivery process. Thanks to this support, we'll receive our new items well ahead of Christmas, which is wonderful news.
This is a fantastic company to work with, especially thanks to a very polite and professional representative who was incredibly helpful. I would gladly give her a glowing recommendation. Thank you for all your assistance in selecting our beautiful furniture. Best regards, Mr. and Mrs. Field.
This isn't our first time shopping here, so we expected good customer service, and the representative did not disappoint. He provided guidance when necessary and allowed us the space to think things over. Buying a sofa isn’t a frequent purchase, so we needed to make the right choice. He was helpful throughout, explaining options without pressure. Ultimately, we bought the first one we liked! Thank you for your exceptional service.
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Set in the superb countryside surroundings Russell Dean, which was established in 1960, has built a reputation renowned for providing furniture of the highest quality and housing many of the leading brands. Developing into the best quality furniture store in the area, Russell Dean continues selling furniture at great prices to customers in Mytholmroyd and beyond.See more
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