ryot.com

1.6
1.6 Based on 21 reviews

Since 2000, RYOT has elevated the smoker's experience by revolutionizing the way smokable herbs are stored, prepared and consumed....

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Average Rating

1.6

/
5

21 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
81%

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Review Time

jojobazz13
Do not honor warranties

Do not honor warranties, their products usually come with faulty threads.

1
Date of experience: Feb 07, 2025
Stetson Cook
Company is a SCAM

Company is a scam. I was charged roughly $40 for a purchase on February 5th. I have sent them now 3 emails asking where my order is and where my tracking info is. NO REPLY and it's been almost 2 weeks since first email. I'm convinced this site is just a scam. Seems impossible to reach anyone. No phone number to call either.

1
Date of experience: Feb 05, 2025
Leroy Price
Ordered 2 glass jars and received 2 one…

Ordered 2 glass jars and received 2 one hitter bats. Have sent 2 emails and have gotten no reply. This company is awful, stay away!

1
Date of experience: Jan 13, 2025
Caden
They don't answer your emails

*UPDATE - they finally emailed me back with their utmost apologies and said they would send me a new one immediately (I got it in 2-3 days) along with a free gift.I ordered 3 Playboy Bunny pens and the bong and the bong has a defected where your mouths goes, definitely was during the making and not from shipping. It is sharp and looks like crap honestly. I've emailed them multiple time to the email address they provided for issues with your order and it's been a 2 weeks and not one word from them, not even an automatic reply. Not a happy customer, all I want is to exchange it for one that doesn't have a defected. I must say shipping was fast but them not answering my emails gets them zero points.

5
Date of experience: Dec 25, 2024
Jackson Turner
Ordered in November and paid

Ordered in November and paid, never received anything. Messaged once for either my product or refund and got nothing. 10/10 wouldn’t recommend lmaooo. Better off getting stuff worth a damn from somewhere else. Sketchy for sure

1
Date of experience: Nov 22, 2024
Carol Anne A.
buzzkill for real

I ordered 2 one-hitters, one being the "All Glass" hitter, one end was chipped, not from delivery, because the edge's of the chip were arounded as if an attempt was made to repair it, or it was a reject altogether. No chip, or shard was found in packaging. It'd be nice, if it could be replaced, or credited to my account, I have been a returning customer, the other hitter, ordered along with one in question has been great!

2
Date of experience: Sep 18, 2024
meganova8364
Put an order in too and was received

Put an order in too, no product received and I have notified them 3 times with no response. Last order from this company. Update: Received my product today! I have been using this company for a while now and have to say I have never been disappointed. Must have something holding things up.

5
Date of experience: Aug 28, 2024
Andrea Foster
No Updates

I haven’t heard anything in about 2 weeks about my order besides that it’s been received. Contacted twice with no response. Delays in shipping are okay with communication, just wanted to know about the order status.

1
Date of experience: Aug 08, 2024
Noella Reed
Ordered from them 12 days ago still no…

Ordered from them 12 days ago still no update on if it shipped or anything, sent in multiple emails and no reply. They have no way to check the order status. This was the first time I ordered from them, never again.

1
Date of experience: Jul 29, 2024
Aviva Kelly
Beware

I am actually shocked to learn this isn’t a scam company that I fell for. I ordered something from them 18 days ago, received my order confirmation and haven’t received any other communication other than that despite trying to contact them via email multiple times. It looks like I’m not the only one dealing with this lately! I will never order from them again, and if I can’t find a way to cancel my order through them I will have to dispute with my credit card company. Beware.

1
Date of experience: Jul 25, 2024

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Business Details

  • Since 2000, RYOT has elevated the smoker's experience by revolutionizing the way smokable herbs are stored, prepared and consumed.

  • email sales@ryot.com
  • language https://ryot.com

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