saelaco.com

2.5
2.5 Based on 20 reviews

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Average Rating

2.5

/
5

20 Reviews

5 Star
30%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
60%

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Complete Scam

They deserve zero stars. This website is a scam. They claimed to sell Icelandic wool sweaters, but all I received were cheap 100% polyester items. Shameful and deceitful sellers.

1
Date of experience: Nov 14, 2025
harper sloan
The Autumn Half-Zip Jacket is both

The Autumn Half-Zip Jacket is both stylish and functional. I get compliments every time I wear it out.

4
Date of experience: Nov 12, 2025
Jacqui
Misleading Products and Dishonest Policies

My experience with this company was extremely disappointing. The sweaters look nothing like the images on their website. The knit is very open and loosely stitched, resembling a decorative layer rather than a functional sweater. They are thin and offer no warmth. The sleeves are oversized and oddly shaped. The description claims a wool blend, but they are actually 100% polyester. When I contacted customer service, they ignored their own thirty-day money-back guarantee with free returns. Instead, they pushed for partial refunds and insisted I pay for return shipping. I had to repeatedly point out their own policy. The product is misleading; what I received was nothing like what was advertised. Buyer beware.

1
Date of experience: Nov 12, 2025
ryan holmes
I love my Vintage Wool Knit Cardigan

I love my Vintage Wool Knit Cardigan from Saela & Co. It has that authentic Icelandic look and feels premium quality.

4
Date of experience: Nov 11, 2025
brian matthews
The Hooded Zip Jacket fits perfectly

The Hooded Zip Jacket fits perfectly and keeps me warm without feeling too heavy. Great for layering during the colder months.

5
Date of experience: Nov 10, 2025
natalie.white
The Classic Icelandic Wool Cardigan

The Classic Icelandic Wool Cardigan feels so warm and beautifully made. You can tell it’s crafted with real care and attention to detail.

5
Date of experience: Nov 09, 2025
I purchased a sweater from Saela and…

I purchased a sweater from Saela and when I tried to contact them, they went silent. Didn't respond to emails. I would like to return the sweater and cannot.

1
Date of experience: Nov 07, 2025
Ellie
company uses AI and false advertising

this “company” uses AI images and false information to trick a buyer into thinking the sweaters purchased will be authentic Icelandic hand knit wool sweaters. It’s a scam. The garments are cheap, mass made machine quality. The color and designs are stamped on thin polyester fabric. They advised via email that I could return, but there is no response to my subsequent emails and no phone number to call. Package took over two weeks to arrive with no return address. There are a few reviews here that appear staged as well. Beware!

1
Date of experience: Nov 06, 2025
brittany.evans
The Fall Sweater is super soft

The Fall Sweater is super soft and cozy. It’s become my favorite piece to wear on chilly mornings and evenings.

5
Date of experience: Nov 05, 2025
Sakib Islam
The hooded sweater is versatile

The hooded sweater is versatile and cosy; I wear it layered or on its own and always feel comfortable.

5
Date of experience: Nov 03, 2025

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