safecontractor.com

4.3
4.3 Based on 61 reviews

Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, contractors and suppliers to become and remain c...

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Average Rating

4.3

/
5

61 Reviews

5 Star
69%
4 Star
13%
3 Star
2%
2 Star
2%
1 Star
15%

All Reviews

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Eamonn Mcmenamin
Beware because this company take money from your account on auto renewal. An arrogant response from

Beware because this company take money from your account on auto renewal. An arrogant response from their staff especially B.E.N. Won’t be recommending this company again to any of our clients because of their lack of transparency when it comes to auto renewals. Use their competitors who don’t use underhanded processes. Avoid and check your auto renewal situation. Disgusting SCAMMERS.

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1
Date of experience: Jan 28, 2026
Erika
Unreliable service with shifting pricing

The service has been disappointing, marked by a pricing structure that seems to change unexpectedly. Each renewal brings a new, unjustifiable amount, with this year's increase being £200. When inquiring about the calculation, the representatives become evasive and refuse to clarify their pricing model. Any prices advertised on their platform should be disregarded. Even though we qualify for a discount, they send an invoice for the full amount and only apply the discount if prompted, which feels deceptive. If an overpayment occurs, they are hesitant to process a refund. We consistently encounter the same problems annually, with varying staff who are not helpful.

1
Date of experience: Dec 22, 2025
Canute Taylor
Unsatisfactory service and unclear pricing

The service has been quite disappointing, featuring a pricing structure that seems to change unpredictably. Each renewal brings a new figure that lacks justification, with this year's increase being £200. When asked for clarification, the representatives become evasive and are unwilling to disclose their pricing structure. Prices listed on their platform should be ignored. Although eligible for a discount, they issue an invoice for the full amount and only apply the discount upon prompting, which feels underhanded. If a payment mistake occurs, they are reluctant to issue a refund. We face the same issues year after year with unhelpful staff.

1
Date of experience: Dec 22, 2025
Abner Brooks
Effective communication throughout the process

The communication was effective throughout the entire process, offering assistance when necessary. It is certainly a thorough process, so my advice is to be well-prepared to review your business procedures before proceeding for professional recognition.

5
Date of experience: Dec 18, 2025
Jethro Wright
User-friendly feedback

The site is relatively straightforward to use, and support is available if needed.

4
Date of experience: Dec 18, 2025
Straightforward renewal process

5
Date of experience: Dec 18, 2025
Ethan Bell
Very supportive

Very helpful.

5
Date of experience: Dec 15, 2025
Sandra Price
Outstanding service

The representative was very helpful throughout the process. It was a straightforward experience from start to finish, and the communication was excellent.

5
Date of experience: Dec 15, 2025
Clifton Morgan
Inconsistency remains a constant issue

I have renewed accreditation for over 10 years. Each year, either the first or second level auditor asks for information already provided in our submission. This month, the first level auditor raised a new issue regarding external support, despite having answered this question consistently since at least 2017. While one auditor accepted my explanation, the second level auditor rejected it. It is perplexing that a previously accepted response is now dismissed, leading to a lack of consistency.

1
Date of experience: Dec 15, 2025
SD19
Delayed response time

I pay for a 2-5 day response time, but it took 7 days.

1
Date of experience: Dec 15, 2025

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Business Details

  • Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, contractors and suppliers to become and remain compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.See more

  • email safecontractor@safecontractor.com
  • call 02920266749
  • language https://www.safecontractor.com

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