Review Time
Caution Required for Doorbell Purchases. There are no refunds if you are dissatisfied. It appears to be a one-time payment for everything, but that's misleading. To replay, save, or access recordings, you must pay for subscriptions. In my opinion, there are far superior options than this doorbell!
WARNING: DOORBELL PURCHASE ADVISORY. There are no refunds if you're unhappy. It seems like a one-time payment for all features, but that's not the case. To replay or save recordings, you have to pay for subscriptions. In my opinion, there are far better options than this doorbell!
Fraudulent Company Alert; they should be shut down and reported to the authorities. The item doesn't function without a subscription, and when attempting to get a refund or return, you receive only automated replies with a strict no-return policy once opened.
⚠️ Important: Avoid This Purchase ⚠️ I reported my malfunctioning doorbell within the return period but received no response until I submitted another complaint. Now they are refusing a refund due to their policy on opened packaging — which is deceptive, as you must open it to test it! The doorbell never functioned correctly, and customer service has been unhelpful and dishonest. I have reported them to the authorities and initiated a chargeback. This company sells defective products and conceals their refund policies. Don't waste your money.
SCAM ALERT - AVOID THIS PRODUCT. The doorbell was easy to set up initially, but it consistently loses connection. To use the motion detection, you quickly realize you need to pay for a subscription. The battery life is short, and it disconnects from the indoor chime. When seeking a refund, they only offer 30% back if the box is opened. This is a scam. You receive an email stating that if the product is opened, they can offer a partial refund while you keep the doorbell. It's unacceptable.
I bought the doorbell in August 2025; it worked initially but required a payment for recording features. Within a month, it failed! After several attempts to reset it, I contacted the company and was told I couldn't get a refund due to their policy on broken seals. It's frustrating not being able to return faulty goods for a refund!
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