Name: safedoorbells.com
Telephone: 000000000
Rating: 1.4

ByDaniHD Guest

Grateful for PayPal protection

I’m thankful for PayPal protection, as I'm getting a refund. As for the doorbell from this company, they seem to be scamming people. Avoid at all costs.

Date of experience: Dec 13, 2025

Ike Cook Guest

3 months ago

Malfunctioned after 5 months

It stopped working after 5 months. I tried reaching out to customer service (sent 6 emails) but got no responses. I couldn't find a contact number. When it was functional, the picture quality was very clear.

Date of experience: Dec 09, 2025

Talitha Coleman Guest

3 months ago

Absolutely love my doorbell

I absolutely love my doorbell. The camera is fantastic, and the photos are crystal clear, even in night mode. The battery can drain quickly if you don't adjust its settings, but there are no monthly fees.

Date of experience: Dec 08, 2025

Cary B. Guest

3 months ago

Struggling to find return address

I'm trying to return a product purchased from a seller due to an ordering error, but I'm having difficulty finding their address. Can anyone assist?

Date of experience: Dec 05, 2025

RB Guest

3 months ago

Terrible product and customer service.

I've been attempting to return the unopened doorbell since August. It's a disappointing product, and the company misleads customers. You still have to pay to use the doorbell, contrary to what the website claims. Please avoid this company and their products.

Date of experience: Dec 03, 2025

Mark Guest

3 months ago

Do not buy this

Do not buy this. Mine missed loads of people coming to our front door. When I tried to return, they have a no return policy. So I’m left with a door bell that is useless.

Date of experience: Nov 24, 2025

Nick Tomkinson Guest

3 months ago

Will only work on a 2.4Ghz wifi

It's not until you buy and receive the doorbell the instructions say it will not connect to a 5Ghz wi Fi network only a 2.4Ghz network will work. Everyone works on a 5G network these days!!! So the doorbell won't work. Why not advertise this!! Very deceptive and a waste of money!!!

Date of experience: Nov 23, 2025

Doghouse Guest

3 months ago

AVOID AVOID AVOID

AVOID AVOID AVOIDMissold advertising, The advert on Safe Doorbells implies there is no subscription, only once opening the product and downloading the software then do you find to use most of its functions you require an online subscription!!! The advert video heavily inplied at the begining this was not the case! The battery drains in just days (very little activity)The company "Safedoorbells" Office in London under the name TROVITY LTD at 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ will not refund ANYTHING then stop acknowledging any emails... This is NOT how a genuine company should act! Trading Standards are being informed as well as my Bank. A total rip off!!!

Date of experience: Nov 21, 2025

Trevor Fenn Guest

3 months ago

Once you open the box you loose the right for refund or exchange

Bought the Safedoorbell ,May I first say once you open the box you then loose the right to refund or exchange. I set the system up after fully charged and seemed to work fine but then found it was powering off every now and again, with messages back and forth with customer service who did try ( Sarah ) but the system still failed

Date of experience: Nov 20, 2025

Neil Beesley Guest

3 months ago

Despite some bad reviews, this is a great product

Despite some bad reviews, I thought it was worth a try due to the very reasonable price. It has been installed now for 8 months and I have recharged it 3 times. The battery usage will depend on how much activity you have. I have reduced the area coverage to be specific to my driveway and the battery life has been a lot better. The image is superb and is clearer than my cctv. I paid the additional £35 per year for the record and playback feature which is great.