Review Time
Over the last 20 odd years now we have had 3 bathroom re-fits, 2 downstairs and 1 upstairs. We have used Sagittarius taps, shower mixers and accessories and have been very satisfied. We have favoured the Prestige Deluxe range, stylish and good quality. All staff we have been in contact with have been most helpful. Indeed out last contact was for a replacement ceramic disc cartridge. It arrived next day, ex gratia!Excellent customer service indeed.
I rarely leave reviews, and when I do it’s usually because I’ve been unhappy about something 🙂On this occasion, I felt it was necessary to leave a positive review based on the experience I had with Dillan.Dillan was helpful, professional, and took the time to make sure everything was clearly explained and resolved. The level of service really stood out and completely changed my expectations.Thanks again, Dillan — great customer service like this deserves to be recognised.
I only needed a valve lever that my plumber had misplaced and when he just faded into the background Sagittarius stepped up and provided a replacement. It’s so refreshing to deal with a company that stands by their name and shows real customer service. Thanks.
I have been trying to find replacement ceramic valves for a bath tap, but was uncertain about buying from random suppliers. I emailed Sagittarius technical support, and although the tap is quite old, having sent some pictures, the advisor said that he thought he had something suitable, and sent them to me. They arrived next day, and I have just fitted them; Perfect!I didnt think one could get such excellent customer service these days, and I was blown away by the speed and manner with which I have been treated. THANK YOU
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We pride ourselves on being a small family run taps and showers company? Allowing our customer to make bespoke decisions and personalise there bathroom and kitchen brasswear . With over 30 years of experience, we’ve been producing products that fit perfectly into our customers’ needs and lifestyles. We believe that what separates us from other suppliers is the versatility amazing range of taps, showers, each of our carefully designed tap ranges are complete with matching showers, and accessories. Being a small company allows us to offer a friendlier more customer made service, our dedicated technical support team, are always working hard to make life easier for customers. Our UK design and technical team, are passionate and knowledgeable about all our products. Whether you are designing your person home bathroom haven, or looking to source a large building project, don't overlook us. See more
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