sagittariustaps.co.uk

4.8
4.8 Based on 33 reviews

We pride ourselves on being a small family run taps and showers company? Allowing our customer to make bespoke decisions and personalise there bathroom and kitchen brasswear . With over 30 years of experience, we’ve been producing products that fit perfe...

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Average Rating

4.8

/
5

33 Reviews

5 Star
94%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
6%

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Richard Bryce
Exceptional Technical Support.

We purchased a range of Sagittarius taps along with hand-held and concealed shower equipment back in 2011. After 14 years of daily use, the showers continue to perform brilliantly.Recently, I needed some replacement parts and contacted the Sagittarius Technical Department. I was met with outstanding support from David, who quickly sourced exactly what I needed. Being able to obtain parts after 14 years was a real pleasure and speaks volumes about the company’s commitment to its products.A big thank you to ‘David in Technical’ for the excellent service.

5
Date of experience: Dec 04, 2025
Steve Britain
Great technical service and fast…

Great technical service and fast delivery

5
Date of experience: Nov 19, 2025
Julian Self
Fantastic customer service!

Fantastic customer service!Tried to go through original supplier for small replacement part who were useless.Emailed in to Sagittarius Tap with a request on Sunday, replied first thing Monday for some photos, which I responded to late on, confirm on Tuesday that they would be dispatching the parts, arrived Wednesday!

5
Date of experience: Nov 12, 2025
NJCL
Shiny thanks for excellent service

Great help today from Dillan at Sagittarius Taps who managed to find some shiny spares for our long-loved bathroom tap! It will now look like new again for a good while to come.

5
Date of experience: Oct 30, 2025
A J Robertson
Expert assistance from the technical team

Expert assistance from the technical team identified my old taps and the correct spare parts to stop them dripping. They enabled me to simply repair my taps instead of getting a plumber to replace them. It was a pleasure to deal with them.

5
Date of experience: Sep 26, 2025
Jackie Saunders
Quality product and excellent customer services.

Bought some Sagittarius Chrome bib taps for out utility room.We like the traditional look and they are perfect and were very reasonably priced.There aren't many bib taps out there and they can be very expensive.The customer services team are excellent too. Very helpful and responded very quickly to my query.Would highly recommend this company.

5
Date of experience: Sep 22, 2025
juju0088
I have just finished fitting a new…

I have just finished fitting a new bathroom. I have decided to fit Oveta taps on my sinks & Bath. I am an engineer by trade & have had quite extensive knowledge of plating brass. Due to the AV industry I was supplying. The Finnish on the taps are perfect. The chrome is bright & durable. The actuation of the taps a smooth & precise motion .So pleased I chose them. The taps have been fitted for some time now. Durability looks encouraging too.

5
Date of experience: Jul 10, 2025
Brenda Clark
Chrome has bubbled on tap

Chrome has bubbled on tap. Company say I haven't maintained it properly. As I clean it every day dont know what else I could do. Although I had a guarantee company won't honour it.

1
Date of experience: Jun 18, 2024
Clifford
The shower is an awful design

The shower is an awful design. Six times the customer has called me back. The shower has fallen apart twice and flooded the bathroom! The grub screw to hold it in does nothing, the replacement parts were sent and do not fit the shower first purchased. Never again will I fit one of these!

1
Date of experience: Mar 01, 2024
Brilliant old fashioned customer service

Can't speak more highly about this company. This is what service should always be like. I had a problem with a thermostatic mixer shower and they explained how to fix it.

5
Date of experience: Feb 28, 2024

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Business Details

  • We pride ourselves on being a small family run taps and showers company? Allowing our customer to make bespoke decisions and personalise there bathroom and kitchen brasswear . With over 30 years of experience, we’ve been producing products that fit perfectly into our customers’ needs and lifestyles. We believe that what separates us from other suppliers is the versatility amazing range of taps, showers, each of our carefully designed tap ranges are complete with matching showers, and accessories. Being a small company allows us to offer a friendlier more customer made service, our dedicated technical support team, are always working hard to make life easier for customers. Our UK design and technical team, are passionate and knowledgeable about all our products. Whether you are designing your person home bathroom haven, or looking to source a large building project, don't overlook us. See more

  • email sales@sagittariustaps.co.uk
  • call 01616202029
  • language https://sagittariustaps.co.uk

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