sarahandstone.com

4.8
4.8 Based on 309 reviews

...

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Average Rating

4.8

/
5

309 Reviews

5 Star
83%
4 Star
12%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Debbie Reynolds
My initial bag came damaged, I emailed the company with photos of the damaged bag, and advised them

My initial bag came damaged, I emailed the company with photos of the damaged bag, and advised them of my disappointment. Without hesitation they provided me with a replacement bag. I receive compliments every time I use my bag. Really beautiful product, and really customer focused organisation.

5
Date of experience: Jan 26, 2026
Outstanding support and resolution

Exceptional support—there was a mix-up with the courier, and I was informed that my order had been canceled. After reaching out to the support team, the problem was resolved, and I received both of my items. The quality is excellent, and I'm very satisfied.

5
Date of experience: Jan 15, 2026
Delivery took longer than expected

The delivery time for my order was excessively long, taking 2.5 weeks to arrive, which caused me to miss out on using it for my trip. However, after I informed the service about the delay, they responded promptly and resolved the delivery issue. The delay was due to the courier service they chose.

3
Date of experience: Dec 09, 2025
Harriet Bell
Love this second purse—just like my first and still getting compliments!

This is my second purse—I chose it because it resembles my first one, which has received so many compliments! I decided to get this one to preserve the first. The quality is excellent, and the style is fantastic—I’m truly a big fan.

5
Date of experience: Dec 06, 2025
Waiizen90
My Second Purse

This is my second purse—I chose this one because it's similar to my first, which gets so many compliments! I wanted a second to preserve the first one. Excellent quality and fantastic style—I’m really a fan.

5
Date of experience: Dec 06, 2025
Christine Long
Beautiful Ring

Beautiful ring, quick shipping, and excellent customer support! However, for a $69.95 ring, I expected it to arrive in a ring box rather than a small plastic ziplock bag. This makes gifting a bit challenging, as I'd have to spend extra on a proper ring box.

4
Date of experience: Dec 05, 2025
Candy Barnes
Bag Received Today

I received my bag today. Great communication throughout the process. Delivery was timely and the product matched the description perfectly. It's an ideal bag for the summer season.

5
Date of experience: Dec 05, 2025
Louella
Quality Bag with Pouch

The process was very efficient. The team kept me fully informed, and the bag is definitely worth the wait. Its practical size and the extra pouch make it easy to organize my belongings. Excellent quality; I can't find any faults.

5
Date of experience: Dec 04, 2025
darkyrox96
Lovely Product, Quick Service

Lovely product and quick service.

5
Date of experience: Dec 02, 2025
Frank Harris
Products as Advertised

The products were as advertised. I was kept updated on the delivery progress. However, I wasn't impressed with the delivery service that was used.

4
Date of experience: Dec 02, 2025

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