Review Time
Unacceptable and misleading customer support. This is the second issue I've encountered, the first being an over 1.5-month delay in delivery! Honestly, I've never faced such inadequate service. I reached out to the support team because one protein tub was missing from my order. They explicitly asked if I wanted a reshipment or a refund, and I clearly stated I wanted a reshipment since I needed the products. Regardless, a representative processed a refund without considering my request. I was later informed that reshipment was “not possible,” which was conveniently mentioned only after the refund was issued. To make matters worse, they blamed their AI assistant for the error, indicating a complete lack of human oversight in customer matters. As a “gesture,” the representative offered me a 10% discount code, which feels quite insulting given the circumstances. I didn’t order proteins to receive a refund and a 10% discount; I ordered them to actually obtain the products. This is misleading, unprofessional, and shows a total disregard for customers. If reshipment was never an option, it should never have been suggested in the first place. I strongly advise against this company. There are many other brands with genuine customer service. Terrible service.
Extremely disappointing and misleading support. This is my second issue with the company (the first being a delivery delay of over a month), and I have never encountered such poor service. I reached out because one protein tub was missing from my order. Their support explicitly asked if I preferred a reshipment or a refund. I clearly stated that I wanted a reshipment, as I needed the products. Despite this, a representative processed a refund instead, ignoring my request. I was later informed that reshipment was 'not possible,' which was only communicated after the refund was completed. To make matters worse, they blamed their AI assistant for the error, highlighting a total lack of human oversight on customer issues. As a 'gesture,' I was offered a 10% discount code, which feels insulting considering the situation. I didn’t order proteins just to receive a refund and a discount code; I ordered them to receive the products. This is misleading, unprofessional, and shows a complete disregard for customers. If reshipment was never an option, it should not have been mentioned in the first place. I strongly advise against this company. There are many better brands with genuine customer service. Terrible experience.
Save your money. The products taste absolutely terrible, nearly undrinkable. There’s no satisfaction guarantee, and customer support was dismissive rather than helpful. For such a pricey product, the lack of quality control and accountability is unacceptable. This brand does not stand behind its products.
Very poor support experience. My order was placed during a promotion and confirmed multiple times. The company later canceled and changed the order without informing me. When I reached out with proof, I faced accusations instead of accountability. This experience was frustrating and unprofessional.
I bought a product online, but realized it wasn’t what I needed and attempted to cancel less than 10 hours after the purchase. I was told they don’t offer refunds and can’t cancel orders. They do not recognize or uphold consumer rights, and I will be contacting relevant authorities, as this operation feels like a scam. Tracking is still not active.
I ordered $130 worth of products, waited a month, and was informed by the postal service of a delay. Eventually, I learned that my order was returned to the company. They did not notify me or offer a refund. After multiple emails, I received a response over a week later with no explanation and a promise of a refund. The company seemed happy to keep my money and products without informing me. I will never purchase from them again!
Great products when they finally arrive. I've been waiting almost a month for my order, and customer service has been unhelpful, avoiding any investigation into why my order hasn’t left their warehouse. Consider purchasing from a retailer that values its customers and likely offers better prices.
Disappointing Black Friday support. I was on their website the moment the sale started, yet most items were sold out. Now I’ve waited over a week for my product without even receiving a shipping confirmation. What kind of business operates like this? I love their products, but I’ll look elsewhere if this is how they do business.
Claim your business profile now and gain access to all features and respond to customer reviews.
EHPlabs is a revolutionary health & fitness supplement company that has helped over 2 million people to reach their weight loss & bodybuilding goals.
livesaunas.com
babehairextensions.com
freshskin.co.uk
joga.dk
www.pulpedevie.com
ghostlifestyle.com
www.peachandlily.com
colourpop.com
starkcuts.com
gloow.nl
