Review Time
Please don’t take any loans from kreditbee. This is a very worst black mailing loan app. They will call and scold on your family members very badly and also they will start black mailing you by sending messages. Better to take loan from a reputed bank who has good staff and knows who to talk, rather than taking from Kreditbee these people are literally Gunda's. Stay away from them
I strongly advise against using this loan service. It has been extremely distressing to deal with them, especially if you miss even a single payment. They resort to aggressive tactics, including harassing your family members and threatening to tarnish your reputation at work and in your community. I've received alarming messages after explaining my situation, despite having repaid 80% of my loan. Here are some examples of their threatening communications: 'Please answer the call; I'm outside your home. If not, we will involve your neighbors and demand payment immediately.' 'We are coming to your address within an hour with a notice to collect the debt. Be prepared with the loan closure amount. If we can't reach you, we will contact your family or friends.'
I am writing to share my dissatisfaction with the conduct of the customer support team during my recent interactions. Despite reaching out multiple times, the representatives were quite rude and made me feel as though I was at fault, which I found very unprofessional. I have already settled the payment along with the penalty, and shortly after, I received a message indicating that my penalty amount would be refunded. However, when I called for an update, I was only told, “We are working on it, we will get back to you,” yet I have not received any substantial response since then. I urge you to address this matter promptly and process my penalty refund as soon as possible. Additionally, I hope you will take appropriate measures regarding the behavior of the support team to improve the customer experience. I await your swift response.
Ticket ID: 13258977. I am writing to express my dissatisfaction with the customer care representatives' behavior during my recent interactions. I have reached out multiple times, but the responses have been rude and unprofessional. I made my payment along with a penalty, yet I received a message stating my penalty would be refunded. When I sought an update, I was met with vague responses and no follow-up. I urge you to address this matter promptly and ensure better treatment for customers.
This has been the worst experience with a loan app. The collection agents act like scammers. A minor delay in payment leads to abusive calls and threatening messages, which is unacceptable for any legitimate financial service. They misuse personal information to intimidate customers, raising serious concerns about data security. The harassment faced is intolerable, and I advise everyone to steer clear of this platform.
I strongly advise against taking loans from this platform. Their tactics are extremely aggressive; if you miss even one day, they will harass your family with rude calls and threatening messages. They have no respect for personal boundaries and even resort to blackmailing by threatening to tarnish your reputation at work and in your neighborhood. Please see the alarming messages I received after I had already cleared a significant portion of my loan.
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