Review Time
Caution is necessary! If I could give zero stars, I would. My partner and I found a vehicle priced at $1000, but after reviewing the terms, we discovered a $299 fee, which we accepted. However, we were later hit with an unexpected invoice of $2500. The company failed to disclose these fees upfront, and when I attempted to cancel, I was told I would have to pay $2000. This is an unethical company with rude representatives. I recommend seeking a vehicle elsewhere to avoid the headaches.
The representative truly enhanced my auction experience. I was uncertain about which vehicle to choose, and he patiently guided me through various options based on my budget and preferences. It felt like consulting a knowledgeable friend rather than a salesperson. Thanks to his help, I confidently placed a winning bid on a reliable vehicle that arrived just as promised.
After dealing with so many bugs in their system that didn't allow me to put in bids I was finally able to buy 2 vehicles the first I ended up paying 100 extra in storage fees because they didn't get back to me for 3 days that the wire transfer had gone through. Then they tried to charge me 295 for shipping and gave me a whole run around when I told them I found outside shipping. Over the coarse of a week I must have made 30-40 calls tying to deal with all the issues from them. Never work with them again, better to just go to a local iaa auction
I've purchased a total of three cars under this company's auctions. Two of the purchases went off with no issues. However, one of the purchases had a Vin that didn't match the title. When I contacted accounting to report the issue and seek help, they pretty much blew me off as thou it was my problem and wouldn't help me. Lesson learned; check the vehicle against the title they provide at time of pick-up. The other issue with this company is how long many of the cars sit on the auction site without ever coming to an actual auction date.
This is a very good website to look for salvage cars, good prices and a lot of models. It depends on what you’re looking for and the time you have to fix them or to sell them. Paid the deposit but I no longer have the time to work on my project, hopefully I get to use the website in the future again!
When something goes incorrect, that’s when you absolutely see what a enterprise is product of. I had a hiccup at some stage in my transaction – a small mistakes with the billing – and I turned into concerned it'd grow to be a drawn-out ordeal. But to my marvel, the SCA customer service team jumped in at once. They recounted the issue, explained what took place, and had the whole lot sorted out inside 24 hours. I was stored inside the loop the complete time, and I never needed to chase anybody down. That kind of professionalism and velocity made me believe them even extra. I'm already making plans my next purchase.
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