bacp.co.uk

1.1
1.1 Based on 41 reviews

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1.1

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5

41 Reviews

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1 Star
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Lucas Foster
Unacceptable Ethical Violations

I was involved in therapy with a registered therapist through an online platform. During this time, I experienced serious ethical breaches, including inappropriate religious comments about my suicidal thoughts and an abrupt termination of our sessions after a disagreement, without proper clinical handling. I had documented proof of these issues in written exchanges. I contacted the professional body, which acknowledged the therapist's breach of ethics but declined to investigate due to my location outside the EU. The treatment felt discriminatory, and their lack of response was disappointing.

1
Date of experience: Dec 17, 2025
Unethical Therapist with Abusive Behavior

Five years ago, I went through a complaints process regarding a therapist I saw intermittently. She was emotionally and psychologically abusive, quickly dismissing my concerns and attributing all my problems to my parents' divorce, which I had stated was not an issue for me. Years later, I was diagnosed with severe OCD, which explained many of my struggles. The therapist's fixation on my parents led her to miss this diagnosis. After years of confusion, she escalated her behavior, screaming at me over the phone and making false claims about my mental state. Despite evidence from a lecturer contradicting her claims, the professional body did not investigate. I felt victimized and terrified of her potential actions if I pursued legal action. The body supported her, allowing the abuse to continue, and I now believe many others may have suffered similarly. My experience led to significant mental health issues, and the lack of accountability from the professional body was appalling.

1
Date of experience: Nov 26, 2025
Maxine P.
Serious Ethical Issues with Therapist

I was in therapy with a therapist who is registered with a professional body through an online platform. During this time, I faced major ethical violations, including inappropriate religious comments about my suicidal thoughts and an abrupt end to our sessions after a disagreement, without proper clinical handling. I had documented evidence of these issues in written exchanges. I contacted the professional body, and they acknowledged the therapist's breach of the Code of Ethics but refused to investigate my complaint, claiming my location was outside the European Union. The treatment I received felt discriminatory. I reached out again, explaining that the therapist works internationally, and suggested they either prevent him from practicing globally if they won't address complaints from outside the EU or clearly state this limitation on their website. They did not respond and chose to remain silent.

1
Date of experience: Oct 05, 2025
Rick B.
Concerns About Professional Body's Standards

As a long-time accredited member of a professional body, I find their priorities misaligned. They seem uninterested in clarifying the differences between types of therapy or ensuring that all registered therapists are competent. The push for state regulation may improve the situation, but I remain skeptical. I've documented my concerns about the current state of the profession on my website, which reflects the ongoing issues.

1
Date of experience: Sep 10, 2025
Thaddeus
Troubling Experience with Therapist

I was a client of a therapist who is registered with a professional body. Instead of providing support, he violated professional boundaries, leaving me feeling traumatized and abandoned. When I sought accountability, the organization seemed more focused on protecting him than on safeguarding clients. They claim to have a zero-tolerance policy, but when issues arise, clients are left to fend for themselves.

1
Date of experience: Sep 10, 2025
Faith Price
Unethical Behavior from Therapist

I had sessions with a therapist who is a member of a professional body. After just two sessions, she abruptly ended our relationship without explanation, leaving me feeling worse than before. Her behavior was unethical, and I would not recommend her. Being part of the professional body offers no real assurance of quality.

1
Date of experience: Sep 01, 2025
Willow Adams
Traumatic Complaints Process

I went through the complaints process with a professional body, which was incredibly distressing, especially after an abusive therapy experience. Despite having substantial evidence, I was not believed and was labeled as problematic. There seems to be a culture within the organization that views complainants as mentally unstable, simply because they sought therapy. Therapy harm is widespread, and the system allows many unqualified therapists to register without proper oversight. While some therapists are indeed competent, many lack the necessary skills for the profession, and the organization enables the harm that results.

1
Date of experience: Jul 01, 2025
EmmaPieterse_
Serious Concerns About Therapist's Conduct

The professional body allowed my counselor to continue practicing for months after a serious incident occurred during a session. I was left feeling unsupported and ignored throughout the process. Despite a police investigation, the lack of physical evidence hindered any action. The organization did not provide updates during the lengthy process, and I am left feeling that they enabled the counselor's continued access to vulnerable individuals. Their lack of integrity and failure to act appropriately has caused significant harm.

1
Date of experience: Jun 15, 2025
DarkDalek89
Untrustworthy Therapist Experience

I had a very negative experience with a therapist who is a member of a professional body. It left me feeling unwell, and I would advise others to steer clear of such individuals.

1
Date of experience: Jun 12, 2025
Carol Ann Scott
Positive Experience with Therapist

I found my therapist through a professional body and have been seeing her for several months. She has been excellent, and I've noticed significant improvements in my well-being. I feel safe and supported in my journey of personal growth. While I appreciate the platform that helped me find her, my review is primarily about my positive experience with her.

5
Date of experience: Mar 28, 2025

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