Review Time
I spoke to Customer Service at Serious Sips about my order price being raised (without explanation) at checkout after I sign in. Customer Service blamed the delivery companies like UPS and USPS. She said they charge more to deliver to a residence than a business. I never ever had an incident in my 60 years, that I was charged more for delivery because my address was not a business.
Found Serious Sips on-line after months of searching all the grocery stores in my town. It was during covid and I felt desperate to find Oregon Chai single packets. Serious Sips sent me an entire case within a week. I buy it from them constantly and get the best customer service best shipments to my house and am so thankful for this company. They offer so many items can't wait to try new ones too. From Montana to our Jersey friends thank you.
Very upset with them, I placed an order for $80 and waited a month and discovered that they shipped the package to a wrong address. Emailed them and called, talked with rep, made sure she had a correct address, canceled old order placed a new one and again!!!!! They shipped to a wrong address! Using our money and who knows if they will refund my second order. Be aware before you order from them.
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