servicedirect.com

3.1
3.1 Based on 81 reviews

Founded in 2006, Service Direct set out with a mission to help service businesses grow through high-quality inbound phone call lead generation. From a small team with a big vision, we've grown to support thousands of service providers and hundreds of qual...

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Average Rating

3.1

/
5

81 Reviews

5 Star
40%
4 Star
7%
3 Star
10%
2 Star
6%
1 Star
37%

All Reviews

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Review Time

Tyler
Very helpful

5
Date of experience: Oct 29, 2025
Josh
Not very good at listening to what is…

Not very good at listening to what is and isn’t a true lead You do get a lot of leads tho 60/40 good to bad leads that come in

3
Date of experience: Oct 24, 2025
Mike
Your service is good so far

Your service is good so far , but one thing that I would change, a customer called with toilet repair say she will not buy a new toilet , lead cost 255. repairs 210. today. yesterday customer call does not own property needs repairs 1,450. owner will not call us we collect 125. service fee lead cost 165. most customers don't care about companies expense.

5
Date of experience: Oct 22, 2025
Chad
I get sent other people customers…

I get sent other people customers somehow which results in a turn around. The ROI is not good rightnow. I also get customers that call other companies and get me.

3
Date of experience: Oct 18, 2025
Mike
Few leads are quality

Few leads are quality. Most are for small repairs or insignificant projects that make meeting the cost per lead budget impossible without offending the customer. Lot of solicitors and people looking to contact other companies. Have been on for 2 weeks and yet to get a call for someone seeking a full roofing or siding project

3
Date of experience: Oct 12, 2025
JERMAIN
Still in the early stages of our…

Still in the early stages of our campaign, two weeks in sofar, was told by txt using the online portal, process needs to grow and we should see more leads at the 30 to 45 day. The information was fast and painless. 100% satisfied and will add more services as our company grows.

5
Date of experience: Oct 06, 2025
George Fookes
11/24 through 6/25——-but they keep removing the reviews and my reviews are real

So we use these people when we first started our business and they were OK we spent about 50 to 80,000 a month on leads through this company!!! at first they would refund one or two leads then after that, they said email us but when we did that nobody responded ever we had to set up meetings to talk to these people and when we had five or six leads that were iffy they would refund maybe one maybe none just depended onWhatever person you were dealing with!!! —They don’t care if your business goes under so really I don’t care if they ever get paid!!! so the first three reviews I gave them one was five star Two other ones were one star -They removed two of the one stars…so I don’t know how that’s possible but trust pilot allowed it… please new companies get a marketing company that you can trust. Have them build a website and do click ads. They’re about the same exact price as service direct investigate!!! background check whoever you hire!!! especially if you’re a new business because you don’t wanna be taken for a ride!!! Reviews For this companyThe ones that are 1 star are real!!! the ones that are 5 stars???At anytime service direct replies to any bad review, they always put unappropriate because they don’t know how to answer their bad reviews

1
Date of experience: Sep 30, 2025
Luis
Very professional.

5
Date of experience: Sep 26, 2025
Elvis
Love the call thank you.

5
Date of experience: Sep 25, 2025
Josh
Terrible lead quality

Terrible lead quality

1
Date of experience: Sep 25, 2025

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Business Details

  • Founded in 2006, Service Direct set out with a mission to help service businesses grow through high-quality inbound phone call lead generation. From a small team with a big vision, we've grown to support thousands of service providers and hundreds of quality call partners, facilitating millions of consumer-initiated service calls across North America.

    Our focus is on creating meaningful connections. Service businesses receive exclusive, cost-effective leads that drive growth, while qualified affiliates maximize earnings through our industry leading Affiliate Program. This thriving marketplace not only supports service businesses and qualified affiliates, but also benefits homeowners by connecting them with local service providers eager to assist. At Service Direct, every call is an opportunity for growth, success, and help.See more

  • email sales@servicedirect.com
  • language https://servicedirect.com

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