sewingpartsonline.com

4.3
4.3 Based on 20 reviews

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Average Rating

4.3

/
5

20 Reviews

5 Star
76%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
19%

Filtered Reviews

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Review Time

Rebecca Ramsburg
The quick response

The quick response with a link to just what I asked for

5
Date of experience: Mar 25, 2026
ROSIE
The person was very knowledgeable

The person was very knowledgeable, had great patience with me due to my convoluted questions. I appreciated her kindness

5
Date of experience: Mar 18, 2026
Kristine
Above and Beyond

The SPO representative went above and beyond to reach out to the manufacturer to confirm a part number to ensure I got the correct part. I really appreciate that level of service.

5
Date of experience: Mar 18, 2026
George Stuber
Back Order

I ordered material for a quilt and it wasback ordered with no scheduled ship date. When I called to get update on the status, Courtney quickly reviewed my order, offered me an exchange, placed my order and the new material was shipped in 24 hours.

5
Date of experience: Mar 16, 2026
Sullivan
Rude representative

I purchased 5 jellyrolls in November 2025 and received only two of them on March 2, 2026. However, one of the items I had been waiting 3 months for was the wrong one. Called them, and they told me to return the jellyroll I didn't order and that they will send me the correct one. Now, on March 16, 2026, the correct item is out of stock. I have been calling them consistently, regarding my order, since November. Their excuse was that they were waiting for a shipment and that it was first-come, first-served. On March 16, 2026, the representative was rude and told me to get a refund. The order number is 32067845. I received the refund after multiple phone calls because they refunded the incorrect amount. The tracking number for the returned item, which was received on March 6, 2026, is 9302210499600128722740.

1
Date of experience: Mar 15, 2026
Vicki Ann Hollister
First time ordering and I made a…

First time ordering and I made a mistake that was corrected so quickly. I appreciate the white glove service which Im quite sure is given to everyone! Thank you!

5
Date of experience: Mar 14, 2026
Cynthia Farris
The person totally did research for me went above and beyond,

The person totally did research for me that I would not have known how to do, and I appreciate the time and effort it took for them to do it.

5
Date of experience: Mar 13, 2026
LOUISE WARD
Wonderful help to replace a defective…

Wonderful help to replace a defective foot and it was a foot I needed! Thank you so much I appreciate your help My lucky day Friday 13

5
Date of experience: Mar 13, 2026
Diana Lee Boney
Very quick to ship my order and quick…

Very quick to ship my order and quick to respond to my questions

5
Date of experience: Mar 12, 2026
Joy Lopez
I’m pleased with my contact so far and…

I’m pleased with my contact so far and looking forward to speaking with someone soon about my machine

5
Date of experience: Mar 11, 2026

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