shamrockcottages.co.uk

4.6
4.6 Based on 201 reviews

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

201 Reviews

5 Star
79%
4 Star
12%
3 Star
3%
2 Star
2%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

Joyce Parker
Shamrock Holidays Product Knowkedge

At the time of booking the parent company had only just taken over Shamrock holidays and the staff were woefully lacking in knowledge of the Shamrock product and even where the island of Ireland was located. Whilst not a offering inclusive packages, the company does have access to preferential fares with ferry companies from the UK to the Irish Republic. Sadly, when I requested details they kept quoting information about Red Funnel Ferries to the Isle of Wight. They obviously had no idea where or what Ireland is. The manager tried to make out the error was down to one person's product knowledge, but I had spoken and emailed at least three different people. Imagine my annoyance after booking a property and arranging my independent flights to received an invitation to book preferential ferries with my booking confirmation. Staff training in product knowledge is sadly lacking.

2
Date of experience: Mar 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.

  • language https://www.shamrockcottages.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More