shavers.com

3
3 Based on 6 reviews

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Average Rating

3

/
5

6 Reviews

5 Star
50%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
50%

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Frustrating delay in order delivery

I placed an order on 9 December, and after two weeks of waiting, I inquired about it. I was told it had been dispatched, but they would send another one. That also didn't arrive, and when I called, I was told they were waiting for more stock. The website kept stating the item was in stock and that my order was being processed. Now it's 31 December, and I'm still waiting. Today, I was informed it was dispatched on 24 December through a 24-hour delivery service. Can I trust this information?

1
Date of experience: Dec 31, 2025
Albert L.
Order never arrived, and support is unhelpful

I placed an order on 9 December. After two weeks without delivery, I inquired and was told it had been dispatched. They promised to send another, which also did not arrive. When I called, I learned they were waiting for more stock, despite the website stating the item was in stock. Now it's 31 December, and still no item. Today, I was told it was dispatched on 24 December with a 24-hour delivery service. Should I believe this?

1
Date of experience: Dec 31, 2025
Louella Barnes
Extremely disappointing experience

Extremely disappointing experience. The product I received was not what I ordered; it was something completely different. Customer service was unhelpful and did not provide a real solution. I spoke to two representatives, and both were rude and condescending about the issue. I feel ripped off for $30 because they sent me an unusable product. I will never shop with this company again.

1
Date of experience: Jan 29, 2025
Toddy Reed
Excellent customer service

Surprisingly great customer service with quick responses and effective issue resolution.

5
Date of experience: Mar 05, 2023
Alex Brown
Quick resolution to my issue

I initially didn’t receive my order due to an address error. However, once I reached out, the issue was resolved immediately. Great job!

5
Date of experience: Nov 16, 2021
Cora Powell
Very good service.

I had a very good experience.

5
Date of experience: Nov 05, 2021

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