Review Time
I have received a response and am trying to reply. Didn't see how to per the message, so I'm writing here. Our original order was January 6,2026. The umbrella supposedly has been shipped twice. We haven't seen it. We did receive the base.
The order number is US 60321. We would prefer a phone call in response. Providence or William Slade 813-376-1250.
What an exciting weekend in the city! I hope many were sold. I can’t wait to receive my umbrella; I must be patient. The representative was fantastic. I look forward to when the materials arrive. Thank you all for your assistance!
Great products but even better customer service that goes above and beyond expectations when issues arise that are not their fault.Very strong winds broke my umbrella pole when the umbrella was partially open (I wasn't home to close it before the very strong winds). Midtown umbrella sent me a new lower pole piece for free, even when they didn't need to cover it for free!Loyal customer with deeper loyalty now. Companies show their true colors when problems arise and they exceeded any expectations. Thank you Midtown Umbrellas!
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