shein.co.uk

3.9
3.9 Based on 620 reviews

Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users fr...

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Average Rating

3.9

/
5

620 Reviews

5 Star
61%
4 Star
8%
3 Star
3%
2 Star
4%
1 Star
24%

Filtered Reviews

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Review Time

Mrs Maureen Crawley
You sent a dress similar to the one I…

You sent a dress similar to the one I wanted , so need to return it, what to do

1
Date of experience: Nov 06, 2025
Jessica Hassall
Fast delivery

Fast delivery , good quality

5
Date of experience: Nov 06, 2025
MISS ANNE RICE
Missing order

Waiting to hear if i will get a refund or for my order thats never arrived to be sent out again , so should have heard by now , so will have to email them yet again , not happy.

1
Date of experience: Nov 06, 2025
Pat Wai
Paid £45.13 to Shein, wrong delivery address, no refund, case closed with automated replies.

I paid £45.13 to Shein but never received my order. I provided proof it was delivered to the wrong address, yet Shein rejected my refund and closed the case with automated replies. Despite contacting support, they ignored my evidence and offered no resolution. I’m asking: is this how a trustworthy company behaves—taking payment, failing to deliver, and refusing to follow up? I don’t want another generic response. I want accountability and a refund.Kindly refrain from sending automated responses, as doing so suggests Shein is unwilling to acknowledge or address the delivery error on its part, and is only receptive to positive feedback while disregarding legitimate complaints.

1
Date of experience: Nov 06, 2025
Natalie
Disappointed in quality of…

Disappointed in quality of clothes,always ordered off shein,but the last order was awful,will not be ordering again unfortunatley

2
Date of experience: Nov 06, 2025
Linzi Leslie
Live shein great clothing and products

Live shein great clothing and products. Lovely being able to by larger size clothes at a smaller price quality of items I have bought so far have been perfect no problems

5
Date of experience: Nov 06, 2025
carly wilson
Quick delivery good quality products

Quick delivery good quality products

5
Date of experience: Nov 06, 2025
customer
2 parcels lost in 3 weeks with new…

2 parcels lost in 3 weeks with new delivery driver

1
Date of experience: Nov 06, 2025
georgia karra
The company is great at receiving the…

The company is great at receiving the goods on time

5
Date of experience: Nov 06, 2025
Deborah  Latham
Great service

5
Date of experience: Nov 06, 2025

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Business Details

  • Fashion for every girl! We bring you the latest trend items at amazing prices. SHEIN is an exciting online fast fashion retailer with 200+ new styles launched on a daily basis. SHEIN APP is ranked top 10 in retail apps, with 10 million registered users from over 200 countries.

  • language https://shein.co.uk

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