shellrecharge.com

1.1
1.1 Based on 61 reviews

Shell Recharge is committed to helping our customers and partners make the switch to electric vehicles in an as simple and scalable manner as possible, with offers that include hardware, software, and energy management....

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Average Rating

1.1

/
5

61 Reviews

5 Star
2%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
97%

All Reviews

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Review Time

Disappointing charging station visit

I went to a station to recharge my electric vehicle but found one charging point occupied by a car that was done charging, with the driver absent. At another slot, a driver was resting in their vehicle without connecting the charger. After asking him to move, he eventually plugged in the cable, but it took more than half an hour for me to access the charging spot.

1
Date of experience: Jan 12, 2026
Galton Lewis
Issues at the charging station

When I arrived at the station for recharging my EV, one point was occupied by a car that had finished charging, but the driver was nowhere to be found. At another slot, a driver was resting in their vehicle without connecting the charger. After I requested him to move, he eventually plugged in the cable, but it took over half an hour for me to get access.

1
Date of experience: Jan 12, 2026
Wayne T.
Charging speed is disappointing

The charging speed is frequently quite slow.

1
Date of experience: Jan 11, 2026
Jaylon P.
Frustrating charging experience

I was charged multiple times without using the service. Despite my attempts to get a refund, I still haven't received my money back. It feels like a scam.

1
Date of experience: Jan 07, 2026
Elbert Ross
App registration issues persist

The app has been showing a consistent error for months regarding the email registration link. I've tried multiple emails but remain completely stuck. It seems the developers are ignoring these issues, and it's disappointing to see a company neglecting its clients.

1
Date of experience: Jan 06, 2026
PH30
Similar to other providers

This service is no different from others in the market. Many are jumping on the EV charging bandwagon. To truly save money, it's best to charge at home and plan your trips accordingly. Most places require a hefty pre-charge which feels unfair.

2
Date of experience: Jan 04, 2026
Clint Ross
Overpriced service

This service feels like a scam. While the card is widely accepted, the costs are exorbitant. I was charged significantly more for my own electricity when using their service. I only used it for billing purposes but will switch to a more affordable option soon.

1
Date of experience: Dec 28, 2025
ZraGaming
Unsatisfactory service experience

It's a ripoff. Some stations charge a £55 pre-authorization fee with no refunds unless you persistently complain. I will not use this service again, as customer support is unhelpful and hard to reach.

1
Date of experience: Dec 22, 2025
Angie Bell
Charger malfunction

The charger was not functioning; I spent 20 minutes on hold with no response.

1
Date of experience: Dec 16, 2025
Thomas Morgan
Charging session issues

The charging session ended abruptly after about 30 seconds without explanation. I attempted to restart but faced issues with my debit card. I later found a pending £55 pre-authorization charge on my account, which I was told should resolve in a few days.

1
Date of experience: Dec 16, 2025

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