shien.com

2.2
2.2 Based on 20 reviews

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Average Rating

2.2

/
5

20 Reviews

5 Star
19%
4 Star
5%
3 Star
5%
2 Star
14%
1 Star
57%

All Reviews

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Review Time

Candi Mukes
I call myself preparing for my summer vacation I go to Shein's I see a couple things I really like a

I call myself preparing for my summer vacation I go to Shein's I see a couple things I really like and then I get the items one I didn't get. I purchase of outfit in which I thought was an outfit about grandma sorry but not sorry and it was appearing in the picture as in a sweat suit mold well when I got it was a T-shirt mode it was too large and there was no bottoms to it I'm not no it's not what I was expecting I was expecting a camouflage suit which I was told was delivered to me on the 10th I never received that package now if I got the shirt and it was in tacky form I'd be scared what I would have gotten if I got in the camouflage suit machine is not up to the quality that I expected

1
Date of experience: Feb 14, 2026
Candi Mukes
I call myself preparing for my summer…I will never purchase anything again from this outlet

I call myself preparing for my summer vacation I go to Shein's I see a couple things I really like and then I get the items one I didn't get. I purchase of outfit in which I thought was an outfit about grandma sorry but not sorry and it was appearing in the picture as in a sweat suit mold well when I got it was a T-shirt mode it was too large and there was no bottoms to it I'm not no it's not what I was expecting I was expecting a camouflage suit which I was told was delivered to me on the 10th I never received that package now if I got the shirt and it was in tacky form I'd be scared what I would have gotten if I got in the camouflage suit machine is not up to the quality that I expected

1
Date of experience: Feb 13, 2026
Ayla
overall i loveShien it has affordable…

overall i loveShien it has affordable options not bad quality and delivers fast. the only issue i have is who is making this materials for such cheap prices?

5
Date of experience: Dec 13, 2025
Elizabeth Lynch
Really unacceptable

Really unacceptable Parcel was left on the doorstep in full view of the road, spoke with evri and told to contact Shien…AGAIN as got nowhere first time.Write on here and was asked by shien to contact them in regards to the issue. Contacted them several times and told this morning there’s nothing they can do! No refund offers so I’m £88 down the drain with nothing to show for it!!!

1
Date of experience: Oct 23, 2025
Jennifer
Tracking is a pain

Tracking is a pain. When order goes wrong, near impossible to contact, or impossible for me. Ordered trainers 8th August 2025, still waiting, beginning September 2024. Shien keep adding new delivery dates and nowt happens. Also the gift discounts are always for next order. Scam

2
Date of experience: Aug 08, 2025
Maggie Patterson
Horrible

Waited forever for my bras and personalized magnets and they claimed it was delivered. It wasn’t! I contacted shien and they refuse to help with this!

1
Date of experience: Jul 21, 2025
Nadine Anderson
Site offers free gifts for invitations

Site offers free gifts for invitations. Once you're .01 cent away from winning it just keeps telling you one more invitation and you win. Then after sending the invite, it repeats over and over til you give up, never winning the gift. I sent out 36 invitations, it took over 90minutes and would never approve. I have spent over $400 dollars on this site in the last 15 days, skip their promotions, it's all a SCAM! I will consider spending my money elsewhere. Do Not recommend this company.

2
Date of experience: Jul 14, 2025
Clint Walker
It's ok

It's ok - hit & miss as expected.

3
Date of experience: Jun 06, 2025
Derek Smith
Returned $127 order

Returned $127 order. 3 months ago hav screenshot return verification received. Will not return money. They claim My Affirm held the payment WRONG. Affirm can't even retrieve my money. I have over 35 messages.They just keep replying the same thing, over n over

1
Date of experience: Apr 16, 2025
Albert M.
Customer service is difficult to use…

Customer service is difficult to use the packages can come with part of one order and parts of another and the return of item's is fairly easy but hard to do when they want combined orders in one (1) box / bag for returns. I will not shop with them ever again!

1
Date of experience: Mar 14, 2025

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