Review Time
This service should receive no stars. I was quoted $2900 to transport 3 vehicles with a $200 deposit due after pickup, and the rest payable upon delivery to the driver. An hour later, I was informed that I needed to arrange delivery with the manager over the phone. Instead, he began discussing a $150 broker's charge per vehicle. I informed him that I had prior shipping experience and we had not agreed on any extra fees, so I refused to pay it. They bombarded me with texts and calls for two days, which I ignored. They instructed the driver to either place my vehicles in storage or demand $3000 instead of the agreed $2700. The driver reached out, urging me to resolve the issue with them, or he would have to follow their instructions since they assigned him the load. I provided the driver with my contract, which specified a $2900 fee, and he could decide to deliver or store the vehicles as he wished. I am confident that either he or the service would be liable for any storage fees and my rental costs. Avoid this service; they rely on pressure tactics and threaten you with hidden fees in their contracts. Read everything carefully!
Shine Auto Movers should receive zero stars. I was quoted $2900 to ship 3 vehicles with a $200 deposit due after pickup and the remaining balance payable to the driver upon delivery. Shortly after, I was informed that I needed to arrange delivery with the manager over the phone. Instead, he began discussing a $150 fee per vehicle as a broker's charge. I made it clear that I had experience shipping vehicles and we had not agreed on any extra fees, so I refused to pay it. They relentlessly texted and called me for two days, but I chose not to respond. They then instructed the driver to either place my vehicles in storage or demand $3000 instead of the agreed $2700. The driver contacted me, urging me to resolve the matter with them, or he would have to comply with their demands since they assigned him the load. I shared my contract with the driver, which stated a $2900 fee, and he could decide whether to deliver or store the vehicles. I am confident that either he or the service would be responsible for any storage fees and my rental costs. Avoid this service; they use pressure tactics and threaten you with hidden fees in their contracts. Read everything carefully!
Our car was picked up as scheduled. We received two calls before arrival to confirm the timing. We were kept updated during the four-day trip. The driver delivered the car to us after notifying us of the delivery time. Everything went smoothly, and the pricing was very reasonable.
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Shine Auto Movers LLC is a trusted nationwide auto transport company specializing in safe, reliable, and affordable vehicle shipping services across the USA. We serve individuals, dealerships, auctions, military personnel, and students with professional car transport solutions tailored to every need.
We offer a wide range of services, including:
Door-to-Door Auto Transport,
Open Car Transport,
Enclosed Car Transport (ideal for classic, exotic, or luxury vehicles),
Dealer-to-Dealer Vehicle Transport,
Auction Vehicle Shipping,
Military Auto Relocation,
Student Car Shipping,
Seasonal & Snowbird Transport,
Inoperable Vehicle Transport,
Fleet & Corporate Relocation,
Whether you need to move a daily driver, a classic car, or multiple vehicles, Shine Auto Movers LLC ensures hassle-free transport with full insurance coverage, clear communication, and competitive pricing..See more
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