shinjiru.com.my

4.8
4.8 Based on 200 reviews

Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for...

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Average Rating

4.8

/
5

200 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Anna
Excellent customer support

Excellent customer support. Always quick to assist

5
Date of experience: Sep 13, 2023
Toby B.
Fast reply and feedback

Fast reply and feedback. Fast solve problem

5
Date of experience: Sep 08, 2023
Sherry
Prompt action and response

Prompt action and response. Willing to assist even though we ask too many questions at one time.

5
Date of experience: Sep 06, 2023
Responsive and helpful.

5
Date of experience: Sep 06, 2023
Sol Harris
Exceptional Customer Service at Shinjiru: Friendly and Proactive Support

I must say, Shinjiru's customer service is fantastic. They're really friendly and go out of their way to help. Whenever I had questions or issues, they were quick to respond with clear answers. They also seemed genuinely happy to assist. What's impressive is that they don't just solve problems, they anticipate them and fix things before they become big issues. It's clear they care about their customers, making Shinjiru a great choice for top-notch service.

5
Date of experience: Sep 01, 2023
Alexandre B.
Quick response

Quick response, clear information.

5
Date of experience: Sep 01, 2023
Carroll Patterson
Seamless experience getting information…

Seamless experience getting information and response from Team Shinjiru. They have been helping in my inquiries, need for support, providing how-to guides and useful guidance. Hope to get more products and services from them in future.

5
Date of experience: Aug 29, 2023
Tucker Adams
They are good at assisting multiple…

They are good at assisting multiple inquiries. Eventhough, I have sent the same inquiries, but glad they are serve me accordingly.

5
Date of experience: Aug 29, 2023
link_ago98
When I reach out to the support with…

When I reach out to the support with question, they provided screenshots to guide us through the instructions, which made everything clearer. They respond quickly too!

5
Date of experience: Aug 22, 2023
Charlton Scott
As a profoundly concerned parent ....

As a profoundly concerned parent, I recently had an alarming experience that compelled me to share my thoughts here. It came to my attention that my son had acquired a package containing illegal steroids from two websites reportedly hosted by shinjiru.com.my. Upon investigating further, I discovered that DNS queries for these websites indeed pointed to Shinjiru as the hosting provider for these concerning, illegal pharmaceutical sites.Out of concern for the safety and well-being of young individuals, I took the initiative to contact Shinjiru through the provided email address, abuse(@)shinjiru.com.my. However, it's disheartening to report that my attempts have fallen on deaf ears, as I haven't received any response or acknowledgment regarding the sites' illicit activities. This lack of engagement raises significant questions about Shinjiru's stance on such illegal operations.Being under the impression that Malaysia upholds robust anti-drug laws, I am left perplexed by the apparent lack of action in this situation. I believe all of us must come together to ensure the safety of our teenagers and other individuals. The websites in question, gainzlab.com and cogentpharmaceutical.com, offer products that could pose severe and even life-threatening health risks.I intend to share this review to encourage a dialogue about the accessibility of harmful substances to our youth and anyone else who might inadvertently come across these sites. I implore you, the readers of this review, to consider whether or not such areas should be allowed to operate freely. The health and safety of our community, particularly our young people, should be a top priority for all of us.P.S.

1
Date of experience: Aug 19, 2023

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Business Details

  • Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions.

    Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!See more

  • email contactus@shinjiru.com.my
  • call +60379871191
  • language https://www.shinjiru.com.my

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