shipgo.com

4.8
4.8 Based on 160 reviews

At ShipGo, we believe in delivering an awesome travel experience for our customers. We’re able to achieve this because of our dedicated team. We strive to make your trip as seamless and enjoyable as possible. From our white glove door-to-door delivery to ...

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Average Rating

4.8

/
5

160 Reviews

5 Star
91%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Sherri Tessitore
I’ve used ShipGo for travel often and extremely happy with them. Recently there was a delay with my

I’ve used ShipGo for travel often and extremely happy with them. Recently there was a delay with my suitcase. Nick C., a resolution specialist with the company, reached out to me immediately. They found it quickly and delivered it immediately. He gave me updates on the hour and kept me at ease. He was professional and compassionate and even asked if I needed anything before the luggage came. He made me feel special as if I was the only customer. They are very lucky to have him on their team. He is awesome!!!! ShipGo is great, thank you for stellar service, I really appreciate it!! Your prices and specials are the best there is!!!!

5
Date of experience: Feb 26, 2026
Highly Satisfied with the Service

It arrived before time without any damages in the luggage. I was a little suspicious about using the service but now am happy that i did it. Will definitely use it in future.

5
Date of experience: Nov 06, 2025
Joyce Vann
The best

I have used them several times and they have never once let me down. In fact, sometimes my delivery arrives before even I do. One of the best things I ever did was to start shipping my luggage. It makes travel so much easier and more pleasant and if you have a bad back it is like a gift

5
Date of experience: Nov 05, 2025
Rodney Aton
Excellent service

Excellent service. Pick up and delivery service was always as scheduled. Thank you very much.Rodney

5
Date of experience: Nov 01, 2025
Holly
LOVE Ship go

We have used ship go many times and we are alway happy. Great shipping company 💯 will use them in the future again.

5
Date of experience: Nov 01, 2025
Cathy Charlton
I would definitely use this service again

I was very pleased and the service exceeded my expectations.

5
Date of experience: Nov 01, 2025
Linda Carson
On time pick up and delivered on time.

On time pick up and delivered on time.

5
Date of experience: Oct 31, 2025
Karen Huber
It makes our traveling by airplane…

It makes our traveling by airplane easier. We haves less baggage to deal with when we fly. The FedEx person was prompt picking up our 2 bags. The 2 bags were delivered to our final destination in good time.

5
Date of experience: Oct 30, 2025
PHYLLIS PALLEY
This was the first time I have ever shipped luggage.

This was the first time I have ever shipped my clothes after a trip. ShipGo exceeded my expectations. When I was having my clothes shipped from London to New Jersey the instructions were clear, customer service was very helpful, but I was still apprehensive. The day prior to departure, I brought mu luggage down to the hotel at 9AM as I was instructed. WhenI returned after a day of sightseeing, my luggage had been picked up and the tracking started immediately. This was very reassuring. I departed for home the next day, and found that my three pieces of luggage had been delivered a few hours before I returned home. My instructions for entry into my building and where to leave the luggage were followed exactly. Excellent!! I will definitely be a return customer.

5
Date of experience: Oct 29, 2025
Mimi Cho
The best experience ever.

The best experience ever.Your customer service is very kind, professional, and phenomenal!

5
Date of experience: Oct 29, 2025

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Business Details

  • At ShipGo, we believe in delivering an awesome travel experience for our customers. We’re able to achieve this because of our dedicated team. We strive to make your trip as seamless and enjoyable as possible. From our white glove door-to-door delivery to our complimentary luggage insurance, you can have the peace of mind that your luggage, golf clubs, skis, snowboard, bikes and other sporting equipment will arrive safely. We take care of the hard work so you can get back to what’s important, your journey.See more

  • email customersupport@shipgo.com
  • call 8007100826
  • language https://shipgo.com

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